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Sweet Relief, Inc. Reviews

Sweet Relief, Inc.

Sweet Relief, Inc.

West Haven, CT
4.7 out of 5 rating, 25 Reviews
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Reviews

4.7 out of 5 rating
25 Reviews
  • Quality of service
    4.7 out of 5 rating
  • Average response time
    4.5 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
  • Value
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    4.7 out of 5 rating
92% Recommended by couples

Awards

25
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
  • Jacqueline
    Jacqueline Sent on 08/06/2015
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    We recently used Sweet Relief for my sister's August 1, 2015 wedding for 75 guests - they were fantastic! Eric was easy to work with and very accommodating to our needs and the venue's unique layout. On the day of the event the staff was organized and professional, everything was awesome. The food was delicious and many of the guests raved about it. Eric went out of his way to make everything great, we can't thank him and his team enough for helping make my sister's wedding a success.
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    Lisa Sent on 09/08/2018
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    Awesome food. Would highly recommend them.
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    Sue Sent on 07/06/2017
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    Wonderful to work with....very professional and superb food. Plenty of it. Loved them...great job
  • illustration stars

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  • A
    Alyssa Sent on 04/05/2017
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    We would recommend Sweet Relief to family, friends and strangers. Eric and his team were fast, affordable, attentive and incredibly accommodating. The delicious grilled buffet, awesome open bar, linens, appetizers and dessert were more than we could have imagined. Eric listened to every one of our 1000 requests and has a great laid back but knowledgeable style. He was helpful, honest and kind and his team was professional, and we had the best day of our lives at our wedding last week!
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    Michael Sent on 09/14/2016
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    Sweet Relief was wonderful to work with....the food....presentation ....set-up and tear down was very professional...the ONLY thing we would have changed is having a TWO SIDED BUFFET LINE as some people took too long making their decisions and that was our fault !!! Mike & Betsy Damitx
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    Patricia Sent on 07/15/2016
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    Sweet Relief did a fabulous job catering my daughter's wedding. Eric was flexible, accessible, and extremely easy to work with. He and his staff were great - passing appetizers, cleaning up, cutting the cake, putting together plates for the bride and groom. The food was excellent - many compliments on the grilled salmon and the scallop ceviche in particular. We had a Tuscan Table which looked beautifully abundant with veggies, breads, cheeses, etc. All for an excellent price! We are so glad that we found Sweet Relief and highly recommend them!
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    Colleen Sent on 10/11/2015
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    We were married September 5th at Hammonnasset State Park and Sweet Relief catered. They were amazing! Eric the owner met with us prior to the wedding for a food tasting; he really took the time to listen to our menu ideas and put together a great menu for us! The food and service was perfect and our guests loved the food! We have had friends ask us who catered our wedding so that they may use them in the future. Thank you Eric and his team for making our wedding so memorable with the great service and food!
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    Stefanie Sent on 10/26/2015
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    Sweet Relief Catering went above and beyond our expectations for the food and service at our wedding. Having an outdoor wedding, so I googled outdoor caterers and came across Sweet Relief. The prices seemed too good to be true, especially after meeting with other caterers in Southeastern CT. When we met with Eric at his store front in West Haven for a tasting we were blown away completely. Eric was such a great host. We did not have to make any changes because the menu he prepared was absolutely perfect. The price was amazing for the extraordinary food that Eric serves. He always responded to us promptly and even when we upped our guest count by 50 people, it was not an issue. It was so nice to have a vendor so accommodating during the crazy wedding planning. On the day of the wedding, even though they had never been to the venue before, everything went seamlessly. They adapted perfectly with the setting. Not only this, but on our wedding day, August 15th, 2015 there was an 8 car pile-up on I-95 which was the main route from West Haven to our wedding almost 50 miles away. Other vendors and guests that were driving an eighth of that distance had a hard time. His staff even came up to my husband and asked if they could help with anything else which was great because our venue was lacking tremendously. This was above and beyond what we expected. We had plenty. Every single person at the wedding loved the food and I have had many ask about Sweet Relief because they were so impressed. The sesame crusted cedar plank salmon was most popular; and I have had at least 10 people tell me it was the best salmon they have ever had. And one person who hated salmon before this loved this dish; and went back for seconds. If you are planning an event, hire Sweet Relief Catering and you can rest easy that everything will go smooth.
  • User2130590 Sent on 05/13/2015
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    We strongly recommend Sweet Relief. Eric and his team did great work. We had several meetings with Eric, and he was responsive to our concerns and gave us some ideas for how to fix problems. He was also flexible in terms of accommodating changes to our plan and number of guests. The food was good. The bar service was very good according to our guests: we had some fairly late changes to the drink menu, but these were taken care of with not much trouble. Over the course of planning the wedding, we realized the caterer is really the vendor at the heart of the whole thing, and so it’s important to find one that isn’t going to drive you crazy and will get everything done in a low-key way. We definitely felt like Sweet Relief accomplished all of that, and we’re thankful we found them.
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    Kristianne Sent on 10/13/2014
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    Great food & great service.. Really worked with me on budget concers..
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    Jerry Sent on 07/30/2014
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    Food was excellent - salmon and steak
  • User1740262 Sent on 07/30/2014
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    We just had our wedding and Sweet Relief Catering did a fantastic job. The food was well prepared and was very budget friendly. Everything was delicious, from the appetizers to the main course. Eric was very accommodating to our special requests. It was great being able to tap into his 15 years of wedding catering knowledge. The servers were awesome , friendly and efficient. Every member of the staff. including the owner, helped to make sure it was all flawless. Thank you to Sweet Relief for helping to make this such a memorable night!
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    Laurie Sent on 10/21/2014
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    The people of Sweet Relief were so nice and easy to work with. The food was delicious and the service was excellent. They made the day special for us abs the best part was they came in, did their job, and didn't need much attention from us that day!
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    Richard Sent on 10/06/2016
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    Kudos to Eric and his team for their outstanding catering of our wedding reception!!!!!  We were truly pleased with the entire event and especially Sweet Relief Catering.  Guests are still raving about how delicious the food was--especially the salmon and Chicken Satays with Thai Peanut Sauce!  We truly appreciate the dedication of the team and their personable, friendly service and flexibility onsite. Perhaps due to their busy schedule leading up to the event response time was sometimes a few days but always answered. Would definitely recommend and book again given the opportunity!
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    Kristen Sent on 06/05/2010
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    We were so happy with Sweet Relief Catering and the food and linens they provided for our wedding reception. Eric and his staff were wonderful to work with, and the food was beyond anything we could have imagined! If you're not into bar food-like appetizers and meals, and want a meal with class, we definitely suggest that you choose Sweet Relief Catering. Everything from the appetizers to the buffet meal itself was fresh and delicious (the pesto lasagna especially received rave reviews!)
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    Clifford Sent on 09/28/2015
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    Sweet Relief catered our outdoor wedding (110 guests). We actually picked a menu off their BBQ selection and were able to bundle it with some the wedding rentals (linens, plates, etc., we got tables and chairs elsewhere). The food was phenomenal (the cedar plank grilled salmon got RAVE reviews from the guests) and everything was exactly what we wanted. The staff was very professional during the event, and Eric was extremely easy to work with, fair, and accommodated all of our requests. Our packages, among others, were reasonably priced. I would definitely recommend this catering company to anyone.
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    Anoymous Sent on 09/29/2015
    4.7 out of 5 rating
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    We had our wedding late August at the Light House Point Park in New Haven, CT. If you're having a wedding/event, I can't recommend Sweet Relief enough. We had a relatively small wedding (50 people) and they were still happy to work with us.

    We had baby back ribs, chicken and a host of sides and appetizers before. People kept coming up to *me* telling me how great the food was (ribs, stuffed mushrooms, etc.). We also got an open bar from them which I'd really recommend as well.

    Eric was able to make some modifications to the menu and bar selection very close to our wedding which was also a big help. For the price of the open bar it's impossible to beat the selection.

    We reviewed about 5 different caterers, Sweet Relief was easily the best from the moment we stopped in for a tasting. Eric helped us with our menu and talked with us about what to expect from vendors/venues.

    If your event is in New Haven and you aren't going with Sweet Relief you're messing up. Also, get the ribs.
  • User869442 Sent on 07/19/2012
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    We had BBQ for our wedding. When we did the taste testing, the food was amazing, and we were very excited to share it with our guests. On the day of the wedding, the food that they served us tasted nothing like the food that we had tried at the tasting. It was still good, but not nearly as good as the food we had previously tried. Overall, they were good to work with though - very flexible.
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    Chris Sent on 10/13/2014
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    Excellent and easy to work with
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    Kevin Sent on 10/14/2017
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    Reception for 165 at the Overlook at Geer Tree Farm in Griswold, CT. We were a proactive couple and started planning/budgeting early. Pricing out a large dinner was an initial concern. After contacting a number of caterers (and being awe-struck by how much they were charging), Eric got back to us to set up a tasting in West Haven. In doing so, we expressed some interest in a number of his food offerings and services and told him our approximated (modest) budget. When we walked into his shop - he had a sweetheart table set up for us and he was cooking. He invited us in, introduced himself, and poured us some berry-infused ice water into our glasses. The whole tasting included many of the dishes we had expressed interest in and each was excellent - a full meal with hors d'oeuvres. We looked around a bit more, but no one offered the value that Eric and Sweet Relief had. Eric's style is very laid back - as a proactive couple with high expectations - that's something to get used to, but in the end, its what you need. From the contract, to the meal specifics, to detail planning, and set up/timeline, etc. Eric took all of the many requests in stride and kept our minds at ease. The day of went perfectly, the food and service were excellent - Eric kept saying through the whole process: "if you're happy, then I am happy." He practices what he preaches, and you can trust that if you have a vision for your wedding - Eric and his team can pull off your day. He did it for us, and I would highly recommend him for any event.
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    Erin Sent on 10/28/2015
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    Eric and his staff provided a great menu, for a great value. Many of our wedding guests complimented the taste and variety of food, so we felt confident that we made the right choice. They presented everything in a timely manner, and were very professional the day of. Their service went above expectations, assisting with everything we requested and then some. We were very happy.
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    Lauren Sent on 05/05/2013
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    People really loved our food which was a big compliment for us. These guys were great. Eric is extremely professional and really wants everything to be perfect. I didn't get to taste all of my food (I recommend having them set aside to-go boxes for you) because of taking so many pictures, but I heard they loved it. It's awesome when men come up to you and say that they came away satisfied and didn't have to plan where they were going to eat afterward because they didn't like the food.
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    Chris Sent on 06/29/2015
    4.2 out of 5 rating
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    Sweet Relief Catering was fantastic food for a very reasonable price (other vendors that we sampled with wanted double or even more). Eric was a little difficult to reach after booking, due to other events, but he was responsive the month before the event and he ensured that the food for our wedding was a success. Eric handles himself like a serious businessman, but my experience of him was that he is also a nice guy. I would recommend that people check Sweet Relief out!
  • User1719312 Sent on 07/18/2014
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    We had a BBQ style catered wedding. Guests were satisfied with the food.
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    Rose Sent on 07/23/2015
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    Wedding date: July 12, 2015 at Branford House, Groton, CT (This is written by the bride (my daughter) Leanne Greenman

    First off I would just like to applaud the food quality of your catering service. It was amazing and done very well.

    The reason for this email is that I would like to address some issues with your head chef of the evening, Lawrence. Towards the end of the night we received several complaints about his behavior. My father went into the back office to find Beth, the woman in charge of the wedding venue, crying and in pain after interaction with Lawrence when she suggested they get another rack for the chairs because she thought the chairs were stacked too high, and was afraid they would fall, in which he responded with "Beth, how long have you been working here?" she said 3 years, and he replied "well then you should know what you are doing" in a rude tone. Then he proceeded to move the rack of chairs while Beth was still standing directly behind them and rolled the rack right over her foot, injuring her toe even for her to be crying in the office. Her toe was swollen and red. This is just completely unacceptable.

    Secondly, my husband's sister said when she came out of the bathroom, Lawrence started hitting on her and making her feel uncomfortable.

    Third, he was cursing in front of guests, making them feel uncomfortable and pretty much having no shame about it.

    Fourth, he walked straight into my husband in a doorway in passing, more than likely accidentally, knocking him aside without saying a word.

    Furthermore, most of the staff seemed, over-worked, unenthusiastic and whenever a guest had a question or concern, they were either treated rudely or shortly.

    I know you were only there briefly, but I find this behavior completely unacceptable considering the amount of money we have paid your company for your services. Your food was exceptional, but the service was not.

    The bartenders were splendid.

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