Expert Rental Reviews

Reviews

• Sara Sent on 09/21/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Taylor Rental made renting items for our wedding quick and easy. We did preorder chairs and tables but ended up needing extra tables the day of. They had plenty for us to come and rent to help make our wedding day perfect! They also had easy times to pick up and drop off the items as well.

  Taylor Rental made renting items for our wedding quick and easy. We did preorder chairs and tables but ended up needing extra tables the day of. They had plenty for us to come and rent to help make our wedding day perfect! They also had easy times to pick up and drop off the items as well.
• Amanda Sent on 05/16/2011
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Louise and her team at Taylor Rental were astonishing! They gave us the most beautiful and wonderful wedding a person can ask for. Thank you so much again!

  Louise and her team at Taylor Rental were astonishing! They gave us the most beautiful and wonderful wedding a person can ask for. Thank you so much again!
• Lisa Sent on 07/07/2009
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  As it turns out, Taylor rental seems to be a national chain, but the branch in Torrington, CT feels very local, as it is run by a wonderful couple. Our main interactions with Louise were lovely, she was knowledgeable about quantity and size, extremely flexible, and in general a very friendly person. The rentals were all reasonably priced, and everything was priced for a long weekend which made renting much easier. For everything she was not able to rent us, she quickly referred us to other area vendors who could. Our tent was set up on the Wednesday before the weekend event, ahead of schedule. Everything was in great condition. I highly recommend Taylor in Torrington, CT for an area event of any kind.

  As it turns out, Taylor rental seems to be a national chain, but the branch in Torrington, CT feels very local, as it is run by a wonderful couple. Our main interactions with Louise were lovely, she was knowledgeable about quantity and size, extremely flexible, and in general a very friendly person. The rentals were all reasonably priced, and everything was priced for a long weekend which made renting much easier. For everything she was not able to rent us, she quickly referred us to other area vendors who could. Our tent was set up on the Wednesday before the weekend event, ahead of schedule. Everything was in great condition. I highly recommend Taylor in Torrington, CT for an area event of any kind.
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• Meredith Sent on 03/11/2011
  4.9 out of 5 rating

  4.9
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0

  We rented everything from the tent, tables, chairs and dance floor. They made sure we had what we needed even changes in the last week and made everything run smoothly!

  We rented everything from the tent, tables, chairs and dance floor. They made sure we had what we needed even changes in the last week and made everything run smoothly!
• 
  User1897658 Sent on 10/31/2014
  4.8 out of 5 rating

  4.8
  • Quality of service
    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    4.5 out of 5 rating
    4.5

  all was great. good quality tent. made the event!

  all was great. good quality tent. made the event!
• Lynn Sent on 07/21/2016
  4.7 out of 5 rating

  4.7
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  
  book your event as early as you can.

  
  book your event as early as you can.
• 
  User2603343 Sent on 05/10/2016
  4.6 out of 5 rating

  4.6
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0

  Very easy to work with and know my venue well, so provided detailed plans for the special day! They don't allow you to email them back, they require phone calls, which is a little frustrating for a busy bride, but otherwise, very nice people and great service.

  Very easy to work with and know my venue well, so provided detailed plans for the special day! They don't allow you to email them back, they require phone calls, which is a little frustrating for a busy bride, but otherwise, very nice people and great service.
• Charryse Sent on 11/07/2009
  4.6 out of 5 rating

  4.6
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  rented chairs. changed our order last minute. everything was on time and clean!

  rented chairs. changed our order last minute. everything was on time and clean!
• Kat Sent on 09/28/2011
  1.3 out of 5 rating

  1.3
  • Quality of service
    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.5 out of 5 rating
    1.5
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    2.0 out of 5 rating
    2.0

  The wedding lady at Torrington, CT store was great service and helpful although once the bill gets paid and a delivery is made that's when it stops.
  
  Part of our order was 150 chairs at $3/piece and she had SPECIFICALLY drilled into all of our heads (in front of the bride and 4 family members, mind you) that these chairs weren't for outdoor use and would come in bags. The chairs had been delivered at the wedding location with 75 chairs having 6" of mud on the legs, none of them having bags.
  
  When we called Taylor Rental to try to address this issue... The lady told us that we would not be getting new (non muddy) chairs or a partial refund. She also denied ever saying they were not for outdoor use when clearly 5 of us had heard her say this on our first visit.
  
  If you want guaranteed last minute disasters (Father of the bride and volunteers having to scrub down every single chair) or to waste your money, please, by all means go with Taylor Rental.

  The wedding lady at Torrington, CT store was great service and helpful although once the bill gets paid and a delivery is made that's when it stops.
  
  Part of our order was 150 chairs at $3/piece and she had SPECIFICALLY drilled into all of our heads (in front of the bride and 4 family members, mind you) that these chairs weren't for outdoor use and would come in bags. The chairs had been delivered at the wedding location with 75 chairs having 6" of mud on the legs, none of them having bags.
  
  When we called Taylor Rental to try to address this issue... The lady told us that we would not be getting new (non muddy) chairs or a partial refund. She also denied ever saying they were not for outdoor use when clearly 5 of us had heard her say this on our first visit.
  
  If you want guaranteed last minute disasters (Father of the bride and volunteers having to scrub down every single chair) or to waste your money, please, by all means go with Taylor Rental.