The Adolphus Hotel Reviews
Reviews
4.8 out of 5 rating
4.8 out of 5 rating
61 Reviews
96% recommend it
Awards
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![Taylor]()
Taylor P. Sent on 03/14/2024Outstanding customer service & attention to detail
We had our wedding at the Adolphus, and five stars is not enough to recognize them for all that they did to make it the best weekend of our lives! The entire year-long planning process was incredibly simple, thanks to Blaine and Ana. And the wedding itself exceeded our expectations!
-Hotel rooms are incredible. Not only are they stunning, but the beds and pillows are extremely comfortable and you can actually control the AC to your liking!! (Our pet peeve is when hotels have it centrally controlled so you can't ever seem to cool down the room.)
-Dan the concierge is so wonderful and helpful for anything you need during your stay or wedding weekend.
-Pedro and Edgar, among so many others, went above and beyond to make sure we were taken care of.
-The wedding food was incredible! Our guests raved about it. Not only was the quality and attention to detail there, but the service was also premier.
-So many perks are included if you choose to use them, like the chairs, stage riser, linens, etc. Of course, you can always upgrade, but we appreciated the option and took advantage of several of the things they offered.
-The private dinner they set up for us as the bride and groom before we entered the reception was so intimate and special.
-The way our wedding night suite was turned down was so thoughtful. From roses and robes to extra slices of our cake and late-night food paired with a bottle of champagne - no detail was left unturned.
It's hard to put into words all the things the Adolphus team did to make our wedding a dream come true. No task was too small, no question was too silly, they truly made myself, my husband, our family and guests feel like we were there number one priority the entire weekend. Every staff member we came in contact with was SO positive and fully aware of our wedding and the details without us having to explain a thing. I know I'm forgetting so many big and little things the Adolphus did, but all this to say, anyone who is considering the Adolphus for their wedding should absolutely choose them. We'll forever hold a special place in our hearts for this venue and the people who made our day one we'll never forget. We'll never be able to thank them enough!! -
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![Sarah]()
Sarah S. Sent on 02/09/2024The most magical venue!
We had the best night of our lives and most incredible experience at The Adolphus Hotel! I couldn’t wish for a better venue experience, from the attention to detail, kindness and professionalism, seamless process - was such a pleasure to work with the hotel and their entire team! Everyone we worked with were incredible and a joy! Thank you!!! Couldn’t recommend more. -
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![Jessica]()
Jessica R. Sent on 01/07/2024The Adolphus- BEST PLACE to get Married in DFW
The staff working at the Adolphus is the best of the best. When I first became engaged over Thanksgiving weekend, I immediately sent emails to multiple venues, hoping to quickly schedule tours and start the planning process. Unlike other venues who didn’t respond for a week or more, Blaine Eads responded within 48 hours. From day one, she impressed me. She always made me feel like a priority even though she had many other events to handle. During our first tour, it was the weekend of the Christmas parade and the Adolphus had 5 wedding that weekend. Even with those competing priorities, she dedicated time to my mother, fiancé, and I for our tour. The tour itself left no question in my mind that this was my venue. She showed us around the hotel, knowledgably explaining it’s history and what our wedding day would be like. By the time we made it to the Century Ballroom, the whole experience had been breathe-taking and I started crying because I knew I wanted to marry my husband there. Even though I knew that this was my venue, I still wanted to show my father before finalizing and Blaine quickly set up a second tour. My father, a lawyer, can sometimes come across as intimidating with the amount of questions he asks, but Blaine expertly answered all of them and left us assured the Adolphus was where we should spend the most important day of our lives.
After signing the contract, Ana Pro, the Catering Service Manager, became our main point of contact. Throughout the planning process, I would have been lost if it wasn’t for her. She was extremely accommodating and supported us every step of the way. Her knowledge and responsiveness ensured we received all the information we needed to properly plan our dream day. She provided pictures of past weddings and recommendations on additional resources such as an app on how to stage your wedding. As we approached the actual date of our wedding, her walkthrough of the event with us and the extremely detailed order of events she provided left us feeling fully prepared for the upcoming day. Her organization and focus on ensuring we had the best day of our lives left us feeling secure.
On the day of our wedding, December 16, the Adolphus shined from the beautiful holiday decorations. The ballroom and adjacent hallways were adorned with wreathes, Christmas trees, and holiday accents that added an extra layer of elegance. She and her team went above and beyond in accommodating some last-minute requests we had to add trees, elegant crystal gold stems, and even re-organize furniture. We had a custom sign made and they situated a couch underneath it so that our guest could take pictures. It was evident that she and her staff cared about us.
As an additional demonstration of how much they cared, Ana and Blaine handwrote Christmas cards to us both years and even gave us an Adolphus Ornament. After the wedding, we stayed at the venue a couple of extra days as a mini-honeymoon. At one point, we quickly stopped into the shop on the first floor. When the associate found out that we were one of the weddings from the weekend, she gave us a complimentary candle. The whole staff truly went above and beyond to make us feel special.
Kevin and I are extremely grateful for the memorable and stunning wedding day the Adolphus helped create for us! Ana Pro - thank you for your hard work and your assistance throughout this crazy process! Blaine Eads – thank you so much for helping us get the venue and our date. I am so happy to be an Adolphus Bride!
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Daniela S. Sent on 11/16/2023
Choosing The Adolphus as our wedding venue was the best decision we could have made!
Choosing The Adolphus as our wedding venue was the best decision we could have made! 7 months post-wedding and we are still talking about how excellent the service was throughout.
Starting from the Catering team Blaine and Ana; we met Blaine when we toured The Adolphus, she was super friendly and helpful and answered all of our questions. Then, we worked closely with Ana to plan our menu and the logistics of our wedding. Both Ana and Blaine were always responsive and patient through the entire planning process.
The bell man, Pedro, was super attentive and made sure that we had everything we needed during the weekend and especially the day of. He arranged a hotel car to pick us up from our hair appointments, and ran errands as needed. Our butler, Edgar, made sure that we were taken care of the whole night of the wedding: drinks, food, trips to the room to put away things or bring things back.
The day of the wedding, the team worked very well with our wedding planner and were very accommodating. We chose the buffet option and they set it all up outside of the ballroom with two separate stations of the same menu, making it easy and fast for guests to get their own meals.
The food! Man, oh man, we are still getting compliments on the food and the dessert. Shoutout to John, the chef, for making such a memorable meal. I have received nothing but compliments and positive comments on how attentive the entire staff was, from bartenders to waiters.
Having our wedding at The Adolphus was well worth it; Everything was just incredible! They made our wedding day so worry-free and special… I could keep writing because I have plenty more good things to say about The Adolphus team.
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![Kari]()
Kari L. Sent on 11/20/2023The Adolphus is AMAZING!
Looking for a stelling place for an up-scale Dallas wedding? Look no further than the Adolphus! This place is gorgeous and the staff is perfect. Everything we needed was provided before we even asked. As a wedding planner, this venue was all and more than I could have asked for. Special shout out to Ana - great help! -
![Jason]()
Jason V. Sent on 04/12/2021Beautiful wedding at The Adolphus
Many thanks to Paula and her team for our amazing wedding in the 19th Floor Ballroom @ The Adolphus hotel. My guests are still talking about the amazing food, gorgeous place settings, and top notch service. My partner and I also could not have been happier all around with how our event went off without a hitch. Thanks again, Paula and team! -
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User2497929 Sent on 01/07/2016The Adolphus exceeded my expectations! I couldn't have asked for a better place to have our wedding reception. They did amazing job with everything. My husband and I were SO happy along with all of our guests. They were so easy to work with throughout the entire planning process, and the day of the wedding was absolutely perfect. Terri Hahn was our event specialist there and she is the example of a perfect employee. She was always quick to respond to e-mails and was easy to find and talk to throughout the entire wedding day. One of our favorite parts of the reception was the food. We have had multiple people come to us and say it was the best "wedding food" they have had. We had a butler follow us around for night ready to take care of any needs we had as well. The guests raved about the newly updated rooms. The bridal suite is incredible and gives you PLENTY of room and space for you and your bridesmaids to get ready. The room is beautiful! If you are in need of a reception venue, The Adolphus is the place for you! You will NOT be disappointed. -
User1730366 Sent on 07/24/2014The most beautiful venue along with the nicest and easiest team to work with. Anything you would ask for, it was done! They absolutely cater to you and all your needs and make you not have to worry about anything during the reception. The food was also fabulous and delicious as well. Overall, the Adolphus along with the staff was absolutely amazing and made everything easy breezy! -
![Bailey]()
Bailey Sent on 05/23/2013I can’t imagine having our reception anywhere other than the Adolphus. Everything was executed to PERFECTION. The planning process and tastings were very enjoyable with Jessica. My bridemaids and I stayed in the Queen Elizabeth suite the night before—that room is unreal. We were treated like princesses the whole time. Our guests that stayed at the hotel said the same thing. And the day of the wedding… WOW. Andrew and I showed up for the reception and were immediately (and unexpectedly) greeted by Augustine. Augustine and the rest of the staff catered to our every need all evening. They fixed us plates (made sure that we actually got to eat), kept the tables clean and drinks refilled, and Augustine carried around my lip-gloss for me all evening. The level of personal service and attention to detail was exceptional. And the food… best I have ever had! I wish I could eat those mini beef wellingtons for every meal. Andrew and I look forward to spending our anniversaries and other special occasions at the Adolphus! -
User987779 Sent on 10/24/2012Amazingly professional and attentive, the Adolphus is a great value! The food and cake were both amazing and if you opt to taste the cake before you pick which flavor, they treat you to a white table cloth, tuxedoed waiting person experience in which you get to talk directly face to face with the chef.
They Full bar is actually a full bar, as you don't have to try to figure out how many drinks people are going to have nor how many champagne bottles to buy. They just keep it going for the whole event.
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