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The Behind The Scene Girls Reviews

The Behind The Scene Girls

The Behind The Scene Girls

Pawcatuck, CT
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Reviews

4.1 out of 5 rating
4.1 out of 5 rating
21 Reviews
83% recommend it
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Awards

21
WeddingWire Couples' Choice Awards 2017 Winner
  • MONICA
    Monica N. Sent on 02/14/2022
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    Fantastic, Flexible and Flawless

    My wedding was originally planned for December 2022. I had reached out to this company on Facebook and had just begun making plans. Due to some family illness we needed to have our ceremony this December. Morgan and her team only had two weeks and they sure did deliver! We had a private ceremony with family. Morgan was amazing! I looked and felt like a princess! Our originally planned grand wedding will still take place this December and I can't wait to work with these girls again!
  • Emily
    Emily O. Sent on 07/26/2022
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    Gorgeous and stress free!

    I loved working with Morgan and Jasmine for my wedding 7/17/22. Morgan was so attentive during my hair and make-up trial that I had zero stress on the wedding day. Both she and Jasmine did a fabulous job with hair and makeup for my officiant, matron of honor, bridesmaid, and my mom. Everyone looked gorgeous and felt confident. Both were also great at diffusing any uncertainty and unnecessary critique- no worries from me about managing group dynamics. Morgan was great at organizing the master schedule and keeping to time. I started the day feeling a little anxious and that quickly turned into chill time with my favorite ladies. I really liked getting ready in our own space.
    BTSG was awesome at making that easy. I'd never hired professional hair and make-up before and felt like I had great value for the money. Our wedding came in under budget, so it was fun to treat the ladies to extra splurges like airbrush makeup, false lashes, and a hair clip. Payment was super simple, too. It was easy to pay by credit card and there's a discount for those that prefer using cash. Thank you so much for setting a relaxing tone for the day and making us look our very best!
  • Nickie
    Nickie D. Sent on 08/09/2021
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    Phenomenal

    Morgan is the best! She made all of the preparation for the trial and wedding so easy. I had 6 bridesmaids, plus myself that received airbrush makeup. I asked so many questions from the day I found her, right up until the day of the wedding. She always had an answer that made me very comfortable choosing her. The trial was great! She explained everything she was doing the entire time. I NEVER wear makeup and I've very fair skinned, so I was pretty nervous about how this would turn out. I definitely didn't need to be. Morgan did AMAZING work. I showed her a picture of what I wanted and she made it happen!!! And the same goes for the bridesmaids. Kiki, came with Morgan the day of the wedding and the two of them knocked out everyone's makeup FLAWLESSLY and well within the allotted time! Everyone LOVED their makeup and it lasted well beyond the needed time of 12 hours. Morgan and Kiki, thank you both SO, SO much for making us girls look amazing! You are both so sweet and we loved spending time with you!!
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  • Ashlee
    Ashlee Sent on 11/22/2019
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    Amazing Experience

    Morgan and Destiny did an amazing job! They listened to what I wanted and delivered and then some. They are very detail oriented and everything was phenomenal. Thank you for everything!
  • Brittany
    Brittany Sent on 08/06/2019
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    An amazing, well-organized hair experience!

    Morgan and her team were absolutely fantastic, from initial contact to day-of services! When I contacted BTSG back in January, Morgan was prompt to respond to me in my preferred method of contact. Working out details with her was very easy, and her level of professionalism and organization when it came time to tackle the needs of my 14 person party blew me away. Morgan herself was thoughtful and sweet during our trial, following up with me to see how my hair held up and what changes I might want. You definitely can't go wrong with these women; they will make you feel like a priority, being flexible where you need and obviously passionate about their work. Thank you again!
  • O
    Olivia Sent on 07/13/2018
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    I can’t say enough about these girls!! They listened to exactly what I wanted and provided that for me and my ladies on my wedding day!! I had a few requests for my bridesmaids and they stuck with it! They showed up early.. not even on time! They responded to emails within a few hours! I wouldn’t have changed anything if I could’ve gone back! Thank you thank you thank you!!
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    Elizabeth Sent on 12/12/2017
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    "Morgan and Destiny were very good, affordable and were early the day of my wedding! They got all the girls done before the end of the scheduled time. Responds quickly to messages, accommodates well. I was very happy the way everyone's hair came out on my wedding day! So thank you guys!"
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    Cassandra Sent on 03/07/2017
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    Morgan & Destiny were amazing! They arrived right on time, got all the girls and myself done quickly and did a wonderful job. The best part was I wanted some of my hair down for photos and my ceremony, but all of my hair up for the reception (so it would be out of my way to party and have a good time!) and they made arrangements to remain in the area, return after the ceremony and put my hair into an up-do plus do touch-up's on any of the girls in the bridal party who needed them! They were both total sweethearts, professional and organized (even after we switched up the schedule on them, they didn't miss a beat!). I would use them or recommend them anytime!
  • A
    Amanda Sent on 12/07/2016
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    Looking for stylist for your big day or special event? Look no further, Behind the Scene Girls is the answer.

    Morgan + Destiny did a phenomenal job for a black-tie event I attended. Both ladies are professional, kindhearted and true artists. Destiny was able to work her magic on my face, creating a dark + smokey eye look, yet maintaining that it was tasteful for the event. Morgan did wonders on my hair, building volume with my fine hair and adding creative touches in curls + braids that I received compliments on through out the night.

    Another perk about Behind the Scene Girls? They are thoughtful, fun and energetic.

    The Behind The Scene Girls's reply:

    Thank you so much Amanda!! We truly appreciate your kind review. We had such a blast working with you and getting you ready for your event. Be sure to send us a message when you're back in town!!

    xoxo
    BTSG
  • Jennifer
    Jennifer Sent on 08/25/2016
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    How can I express how truly amazing these ladies are?! Not only did I really feel like a queen on my wedding day, my girls looked stunning!! They did everything and anything they could to help not just make my day special, but make me feel special. They are so sweet and accommodating!! Out of the vendors that I hired for my wedding, they were, by far, my favorite to work with! I cannot thank them enough for the beautiful work that they did, and how easy they made everything for me! I'm so glad I chose these wonderful ladies, and I wish only the best for them!!! Thank you Morgan and Destiny for everything!!!

    The Behind The Scene Girls's reply:

    Thank you so much for the review Jen! It was such a blessing to be a part of such a special day. We hope it was all that you wished for, and wish you guys many years of memories. Don't forget to send us pictures when the baby is born!!
  • C
    Christine Sent on 08/03/2016
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    My sister decided to wait last minute to figure out what she wants to do with hair/makeup for her wedding. Morgan was great and very responsive. My mom got her hair done somewhere else and it came out awful. Morgan fixed it so at least my mom was happy. There was also a bridesmaid who hates updos, but my sister wanted everyone to have an updo. She said Morgan is the only person ever to give her an updo she likes.
    Would definitely recommend.

    The Behind The Scene Girls's reply:

    Christine, we are so happy that we were able to accommodate you so well. Thank you for the wonderful review! Wish you sister years of happiness on behalf of BTSG. So glad that Emily loved her updo!
  • Shayna
    Shayna Sent on 07/18/2016
    4.9 out of 5 rating
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    Morgan and her girls were very professional. We communicated through email all the way up to a few days before! They arrived on time and set everything up (she even had ring cleaner and let me keep my lipstick and mascara for the day). Whether we were indecisive or picky the girls accommodated to all of our needs! I would highly recommend them to anyone who wants a reliable and professional wedding day hair/makeup/nail service.

    The Behind The Scene Girls's reply:

    Thank you for the glorious review Shayna! We loved being a part of your Game of Thrones themed day. It was so much fun working with you and your family. We'll never forget all those lighthouse in Chelsea's grandmothers house!! May you and your husband have a long, happy marriage filled with joy and blessings.
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    Elizabeth T. Sent on 02/25/2022
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    Engagement Party

    Morgan did my hair and makeup for me and my mom for my engagement party. I looked and felt like a princess! We will definitely be booking for my wedding. Only 138 more days!!!!
  • J
    Jillian Sent on 02/23/2016
    4.6 out of 5 rating
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    Morgan and her team we're fabulous! Not only were they skilled in their trade, but they were very professional and provided an overall amazing experience! They arrived on time, and stuck to a well organized schedule. My entire bridal party, including myself looked stunning. Morgan was very responsive and incredibly helpful and flexible with planning my day in such a short period of time. The cost of the services was well worth the value!!

    The Behind The Scene Girls's reply:

    Jillian, it was such a pleasure to be a part of your special day! Thank you so much for your review. Working with you and your bridal party was like getting ready for prom all over again; so many girls getting dolled, so excited for the big day. You ladies had all the works, from hair, to makeup, and nails. So glad we could fit it all in for you ladies! Have a wonderful life with your husband, and good luck in everything that you do.
  • TLC2017
    Lauren Sent on 10/17/2017
    4 out of 5 rating
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    They were affordable and very responsive to emails. Morgan, Destiny, and Shelby were fun to chat with and kept a fun vibe going in the morning. Most everyone's makeup held up but almost all our hair had lost its curl. I think we just needed more hairspray since it was a on again/off again rain day. My only big comment is that at the end it felt very rushed. They said they would touch up my hair/makeup at the end (since they insisted the bride go first in the morning) but at the end I turned around and all the chairs and make up was packed up. Other than putting on my lipstick last, there was no other "touch up" done. I wish I had inisted that they touch up my curls and put the veil in before they took off.
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    Lauren Sent on 10/08/2018
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    Destiny was incredible. She did a beautiful job with my bridal makeup and my bridesmaids. However, I was disappointed with the professionalism of BTSG. I was sent two different times for the schedule of my wedding day and ended arriving late to our appointment as a result. My bridesmaids rushed to get to makeup and I was called about the issue on my wedding day while I was getting my hair done. I found Morgan’s tone particularly unprofessional and inappropriate. I was stressed and felt scolded on my own wedding day for a mistake BTSG made. I am a flexible person, but felt the way the miscommunication was handled was inappropriate, especially on the most important day of my life. Additionally, BTSG began packing up before all bridesmaids had make up completed and did not give all girls lipstick as promised and paid for. In fact, my mother was told she could use my lipstick instead of getting one for herself. I loved my makeup but was very disappointed in the professionalism of BTSG. If BTSG had to change the time or had questions, they could have called me prior to the wedding weekend. They rely too much on email and confusing online forms. I think the quality of the service is great, but would not work with Morgan again.
  • Rachel
    Rachel Sent on 07/31/2021
    2.4 out of 5 rating
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    Just some constructive criticism

    I didn't hire them for my wedding but I did have a bridal trial. In terms of friendliness, it was 10 out of 10. Very nice to me and my kids. However she was over an hour late to my trial and I had engagement photos that day which she knew about. I wanted to see how the makeup would photograph. I didn't get the look that I wanted, and we had no time to change it because she was over an hour late. I had no choice but to go to my shoot with it and honestly I kind of wish I had done it myself since I'm pretty good at applying my makeup. She said it was because it was a black and white picture, but I don't understand why she didn't ask me to send color pictures prior to the appointment since I sent reference pictures a few days in advance. It was a picture of Marilyn Monroe which all in all is a simple look. I think the thing that really rubbed me the wrong way after thinking about it for a while was in the contract you have to pay I think it's 20% gratuity if I'm correct. I feel like that's not really right in the first place, you should price your services where you don't need a tip. Plus tips are for if you're satisfied with the service which I really wasn't. Between being late and not having time to fix anything, I'm a little upset that I had to pay for my service plus forced gratuity. I think that's in bad taste. Don't force your clients to pay you a gratuity, it should be a pleasant surprise, not expected.
  • Jennifer
    Jennifer Sent on 10/18/2021
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    They ghosted my cousin on her wedding day.

    My cousin booked them, and even did a hair and make up trial, but they stopped responding to her a few weeks before the wedding, and did not show up on her wedding day. They had no explanation and gave her no indication that she should find a new hair and make up team, so she had do to her own hair and make up. I thought it was important to give anyone considering them a heads up about this. I'd feel terrible if something beyond their control happened or they are experiencing an unforeseeable challenge that made it impossible to communicate to my cousin, but if that is not the case, then this was extremely unprofessional and they should not be considered for an important event like this.
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    Kathleen M. Sent on 10/29/2021
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    No shows on my wedding day

    In the beginning Morgan was super great, we even did a trial. They were in contact with me up until the month before my wedding. When it was 8 days out and the schedule hadn't been uploaded (of who was getting made up at what times) I called/texted/emailed and even reached out on Instagram, but no one ever responded to me. Because of the contract I couldn't cancel and find someone else without being charged in full, so I told all my ladies to prepare to do their hair and makeup themselves in case they didn't come. They never showed up and still haven't contacted me to this day! I think it's rude. If it was an emergency or something happened, I would have understood if they had just told me. I ended up doing my makeup and my sister did my hair. I felt beautiful, but could have done without the extra stress.
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    Danielle Sent on 11/16/2021
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    Disappointed

    I book her for my wedding a year in advanced. Paid the deposit and completed all the steps in the google document.
    3 months before my wedding plans changed and I reached out to her to explain the situation and she agreed the the the changes and told me she would be sending me out a timeline and she was looking over at my file and how I somehow got over looked for a trial. So I decide on the virtual one and she said she will be getting back to me with the timeline and the trial paperwork in a week. I email her a few more times and nothing back.
    A week before my wedding I get a hold of her and she apologized and said she would still be able to do my wedding October 16, 2021. At this point I’m not trusting of the situation and she tells me she understand and will be sending me my deposit back November 1st.
    She has not sent me back my deposit and I am trying to get in touch to ask and the email I sent today was found undeliverable.
    So I like the other two reviews of October brides I did have to do my own makeup for my wedding.
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