The Bridal Suite Reviews
View more informationReviews
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
21 Reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
21
+5
User photos
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Justine Sent on 05/24/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding 5/22/2020
I couldn’t have been more happy with my choice from here. They have beautiful dresses and really help you to find what makes you stand out in the dress.I couldn’t have been more happy with my choice from here. They have beautiful dresses and really help you to find what makes you stand out in the dress.The Bridal Suite's reply:
We loved being a part of your wedding day! Thank you for your 5 star review and for sharing your wedding pictures with us. Your wedding dress looked perfect! - Bridal Suite of Pensacola -
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Brittany Sent on 09/07/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Just perfect
I am an indecisive person, let's start there; but the second I walked into The Bride Suite, the handed me about 20 clothes pins, and told me to pin everything in that caught my eye. I tired in so many dresses, and had it down to a top 2, but really didnt feel "perfect" in either. My cousin the pointed out that we couldnt leave until I tried on the one on the man-a-kin, bc I kept looking at it. They then practically ran to the man-a-kin, and had me put on the dress, and it was the one. Through the buying, steaming and fluffing before the big day, everything was perfect. (Have yet to get the cleaning and preserving done yet, but I'm sure that will be perfect too)I am an indecisive person, let's start there; but the second I walked into The Bride Suite, the handed me about 20 clothes pins, and told me to pin everything in that caught my eye. I tired in so many dresses, and had it down to a top 2, but really didnt feel "perfect" in either. My cousin the pointed out that we couldnt leave until I tried on the one on the man-a-kin, bc I kept looking at it. They then practically ran to the man-a-kin, and had me put on the dress, and it was the one. Through the buying, steaming and fluffing before the big day, everything was perfect. (Have yet to get the cleaning and preserving done yet, but I'm sure that will be perfect too)The Bridal Suite's reply:
We love your bridal story! Thank you so much for sharing your wedding dress shopping experience with our future brides. I know you were so excited when you found your "one". Our Bridal Suite Girls mean everything to us! xoxo -
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Mackjohnson H. Sent on 04/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing 👌 Awesome 👏 professional 👍
When I finally found the dress it really mad me tear up , and if anyone knows me I'm not a dress wearing type of gal . But I did cried like a big baby 😭. The experience was awesome.When I finally found the dress it really mad me tear up , and if anyone knows me I'm not a dress wearing type of gal . But I did cried like a big baby 😭. The experience was awesome.The Bridal Suite's reply:
Happy tears are the best tears! So glad we could be a part of this special moment for you. Our Bridal Suite Girls love what they do and love making our Brides feel like a Princess for the day! 🤍 -
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Courtney Sent on 04/23/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
From wedding gown to bridesmaid dresses
Loved working with the bridal suite. Everyone their was super helpful every time I came in. All my bridemaids (even out of towners) got their dresses there as wellLoved working with the bridal suite. Everyone their was super helpful every time I came in. All my bridemaids (even out of towners) got their dresses there as wellThe Bridal Suite's reply:
Courtney you will be a Bridal Suite Bride for life! Loving you found your wedding dress with us and all your bridesmaid dresses. Our goal is to make your bridal shopping experience as fun and easy as possible. Forever thankful for all your business.
- Your Bridal Suite Girls -
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Charlotte Sent on 04/21/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved my bridal consultant, Paige. She was so kind and helped me find my perfect dress. She understood the style I was wanting and wasn't pushy. I had gone into other bridal salons where they continued to push styles I didn't like or wouldn't let me shop and look around for myself. The Bridal Suite is much more relaxed. They're there if you need them but also let you have free reign of the store if you prefer. I wasn't crazy about the seamstress and the work she did, I actually had her undo it. Of course, this could have just been me not understanding what I was asking for, but I would consider getting alterations elsewhere. However, when I let the consultants know I was unhappy with my alterations, they had the seamstress undo them and immediately refunded me, so no complaints!I loved my bridal consultant, Paige. She was so kind and helped me find my perfect dress. She understood the style I was wanting and wasn't pushy. I had gone into other bridal salons where they continued to push styles I didn't like or wouldn't let me shop and look around for myself. The Bridal Suite is much more relaxed. They're there if you need them but also let you have free reign of the store if you prefer. I wasn't crazy about the seamstress and the work she did, I actually had her undo it. Of course, this could have just been me not understanding what I was asking for, but I would consider getting alterations elsewhere. However, when I let the consultants know I was unhappy with my alterations, they had the seamstress undo them and immediately refunded me, so no complaints!The Bridal Suite's reply:
Charlotte thank you for this sweet review and adding your wedding pictures! Your wedding dress on wedding day looked perfect and we couldn't be any happier for you. We appreciate you sharing your experience with our future Bridal Suite Brides. XOXO 🤍 -
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Leanna Sent on 10/26/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a wonderful experience with the Bridal Suite! They were very nice and professional and helped me find the perfect wedding dress and veils. I loved my experience with them and appreciate how special they made me feel and made my wedding day! Thank you so much!I had a wonderful experience with the Bridal Suite! They were very nice and professional and helped me find the perfect wedding dress and veils. I loved my experience with them and appreciate how special they made me feel and made my wedding day! Thank you so much! -
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Brittany Sent on 06/24/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
All the girls at the Bridal Suite were so sweet and inviting when we came in for our appointment. They took time to get to know me and ask questions about my fiancé while helping me find the perfect dress. We discussed custom options but ended up finding the one! They stayed late after closing time to help us order the dress AND go ahead and pick out and order all of our bridesmaids dresses. It was such a great experience!All the girls at the Bridal Suite were so sweet and inviting when we came in for our appointment. They took time to get to know me and ask questions about my fiancé while helping me find the perfect dress. We discussed custom options but ended up finding the one! They stayed late after closing time to help us order the dress AND go ahead and pick out and order all of our bridesmaids dresses. It was such a great experience! -
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Cindy Sent on 05/08/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I bought my wedding dress at The Bridal Suite and I couldn't have been more happier with my decision! I found the perfect exact dress I was looking for! The girls that work there are great especially Maureen, Diedra and Page who I mostly worked with!! They were awesome with me & ordered my dress a year ahead of time!! I ended up having to buy a veil last minute and they were able to order it for me on time so I didn't have to get the sample, very professional & nice & easy to work with!! Also their seamstress was very nice & knew what she was doing & had great suggestions & my dress fit me perfectly! I highly recommend getting your wedding dress here!!I bought my wedding dress at The Bridal Suite and I couldn't have been more happier with my decision! I found the perfect exact dress I was looking for! The girls that work there are great especially Maureen, Diedra and Page who I mostly worked with!! They were awesome with me & ordered my dress a year ahead of time!! I ended up having to buy a veil last minute and they were able to order it for me on time so I didn't have to get the sample, very professional & nice & easy to work with!! Also their seamstress was very nice & knew what she was doing & had great suggestions & my dress fit me perfectly! I highly recommend getting your wedding dress here!! -
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Shaina Sent on 09/20/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Leigh was great in assisting me find the perfect dress. I ended up choosing the first dress I tried on and I never thought that would've been the case. I felt so comfortable shopping there, it was not stuffy and snooty like some of the other bridal shops I had been in before. I did not have an appointment when I went in just to look at dresses, but I would advise you make one that way you get the full-on bridal experience of being the only bride in the mirror. Kudos to these ladies and their awesome in house seamstress!Leigh was great in assisting me find the perfect dress. I ended up choosing the first dress I tried on and I never thought that would've been the case. I felt so comfortable shopping there, it was not stuffy and snooty like some of the other bridal shops I had been in before. I did not have an appointment when I went in just to look at dresses, but I would advise you make one that way you get the full-on bridal experience of being the only bride in the mirror. Kudos to these ladies and their awesome in house seamstress! -
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Bread L. Sent on 06/08/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I got my wedding dress and veil from Bridal suite and have had a professional relationship with them for years. Excellent service, accommodation, and business integrity! Love Maureen and her girls!I got my wedding dress and veil from Bridal suite and have had a professional relationship with them for years. Excellent service, accommodation, and business integrity! Love Maureen and her girls! -
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User2005893 Sent on 01/11/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love the staff. Very helpful and accommodatingLove the staff. Very helpful and accommodating -
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Lindsey Sent on 08/30/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful dresses! The girls are the best "clampers" in Pensacola. They can fit the largest size on the smallest person and make it look great! They will spend time with you and let you pick the dress with NO pressure. They do not take the "car salesmen" approach.
The seamstress is extremely talented and caring. She wants you to look your best! I can not thank the seamstress enough!Beautiful dresses! The girls are the best "clampers" in Pensacola. They can fit the largest size on the smallest person and make it look great! They will spend time with you and let you pick the dress with NO pressure. They do not take the "car salesmen" approach.
The seamstress is extremely talented and caring. She wants you to look your best! I can not thank the seamstress enough! -
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User1651308 Sent on 06/08/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff was very friendly and helpfulThe staff was very friendly and helpful -
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Naomi Sent on 05/19/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot say enough good things about Maureen and the girls here. I love my casablanca dress. It is perfect! It was a STEAL! The customer service is impeccable. Go get your dress and bridesmaids dress hereI cannot say enough good things about Maureen and the girls here. I love my casablanca dress. It is perfect! It was a STEAL! The customer service is impeccable. Go get your dress and bridesmaids dress here -
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Maria Sent on 05/06/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff was so helpful and so sweet! I enjoyed looking for a wedding dress at their store!The staff was so helpful and so sweet! I enjoyed looking for a wedding dress at their store! -
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User1523155 Sent on 01/30/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They helped me so much with my invitations. I had several things I changed my mind on last minute, and they were so understanding. The staff was all very nice and didn't just treat me like a sale, they treated me like they really wanted to provide me with a good product and service.They helped me so much with my invitations. I had several things I changed my mind on last minute, and they were so understanding. The staff was all very nice and didn't just treat me like a sale, they treated me like they really wanted to provide me with a good product and service. -
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User867911 Sent on 07/17/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ladies, start your search here! They carry great designers and have reasonable prices. The dresses are gorgeous, and the service is excellent. I spent three hours trying on dresses and still couldn't decide, so I came back after lunch and stayed for another hour making my decision. They encouraged me to take a break and take as much time as I needed to decide. They also give discounts if you do your flowers, tuxes, and/or bridesmaid dresses through them or their sister stores (located within the same complex, how nice!). They are wonderful, so don't miss out!!!Ladies, start your search here! They carry great designers and have reasonable prices. The dresses are gorgeous, and the service is excellent. I spent three hours trying on dresses and still couldn't decide, so I came back after lunch and stayed for another hour making my decision. They encouraged me to take a break and take as much time as I needed to decide. They also give discounts if you do your flowers, tuxes, and/or bridesmaid dresses through them or their sister stores (located within the same complex, how nice!). They are wonderful, so don't miss out!!! -
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Jacqueline Sent on 12/23/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great quality. We were really happy with the ways that we could customize.Great quality. We were really happy with the ways that we could customize. -
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Sarah Sent on 09/03/20154.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
These ladies are so sweet and really know what they are doing! Their selection is fabulous and completely in fashion! They have a dress for every budget and within trying on a handful of dresses, I found my beautiful dress.
And don't even get me started on the seamstress! She is FANTASTIC! I had some alterations that I need (sleeves and a higher back), and she worked miracles. It's hard to work with lace and make alterations, but Lord All Mighty, she did it and it looked like it was originally designed that way! I would recommend this place to anyone.These ladies are so sweet and really know what they are doing! Their selection is fabulous and completely in fashion! They have a dress for every budget and within trying on a handful of dresses, I found my beautiful dress.
And don't even get me started on the seamstress! She is FANTASTIC! I had some alterations that I need (sleeves and a higher back), and she worked miracles. It's hard to work with lace and make alterations, but Lord All Mighty, she did it and it looked like it was originally designed that way! I would recommend this place to anyone. -
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User2455205 Sent on 12/06/20154.5 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
The ladies were wonderful! They're so helpful and truly care about helping the bride find the dress!The ladies were wonderful! They're so helpful and truly care about helping the bride find the dress! -
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Lisa Sent on 03/11/20104.2 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Pretty invitations and fast shipping!!Pretty invitations and fast shipping!! -
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