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The Confidante Miami Beach Reviews

The Confidante Miami Beach

The Confidante Miami Beach

Miami Beach, FL
4.8 out of 5 rating, 19 Reviews
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Reviews

4.8 out of 5 rating
19 Reviews
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    4.8 out of 5 rating
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94% Recommended by couples

Awards

19
WeddingWire Couples' Choice Awards 2022 Winner
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    Freda M. Sent on 02/17/2022
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    Amazing wedding weekend at The confidante

    We cannot say enough about the spectacular wedding weekend my daughter and now husband (as well as our families) experienced. Juan Gervasio, Event Sales Manager and Wedding Specialist, along with his team, made the weekend perfect! As the mother-of-the-bride, I worked closely with Juan during the entire planning process. His intelligence, experience, calm demeanor and warm nature made the process so enjoyable. He was always available via cell or email to answer my many questions. He gave excellent advice when needed. Juan was hands-on during the wedding day. He even ensured that my daughter and son-in-law sat down to eat dinner!! From the bellmen, to the front desk, housekeeping, food service, etc. all were amazing! The retro decor is so unique -- we loved the Crown Room where the cocktail hour was held! Our daughter and her husband said they were "treated like royalty" during their stay. The Confidante staff could not do enough for us. When you choose this venue, you will not regret it!
  • Caitlyn
    Caitlyn B. Sent on 02/03/2020
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    Perfect Destination Wedding!

    Looking for the perfect destination wedding venue - look no further! We hosted our dream wedding at The Confidante this January and it was everything we imagined and more!!

    To start the event spaces are unique and allowed us to achieve the intimate vibe we were going for. We kicked off the weekend with a pig roast and cigar roller in the Carmen Miranda ballroom and terrace to give our guests a proper welcome to Miami. The next day, our ceremony and cocktail hour were held in the cozy/ vibey candle filled 1930s house, followed by dinner on the chic fully outdoor vista terrace and then took our guests down to the clubby bar Crown Room for dancing and more cocktails :) We wanted our weekend to feel like a relaxed party and with the help of the amazing Juan and his team - we were able to do so! Not to mention our guests raved about the food!

    Juan was fully partnered with us on achieving our vision and offered his expertise where we needed. Some examples include - serving churros instead of wedding cake, having our ceremony in the 1930s house, setting bottles of wine on the dinner tables and serving meals family style for a relaxed dinner party experience, burning our customized candles - the list goes on, but whatever we threw Juan's way he made it happen! We had such a positive and enjoyable experience throughout the entire planning process - Thank you Juan!

    The hotel is absolutely stunning and offers affordable room block rates. Many of our guests booked multiple days and made a mini vacation of the weekend so we really had ample time to catch up with everyone. We had so much fun at the pool and on the beach with our guests and decided to rent cabanas on Sunday following the wedding to keep the celebrations going!

    Many of our guests said they are coming back next year because they enjoyed The Confidante so much! One person even called their daughter an offered to pay for her wedding in full if she had it at The Confidante! We are so grateful for Juan and the entire Confidante staff - we really had our dream wedding weekend!

    The Confidante is a Hyatt Property so we also received Hyatt points for having an event that we are putting towards our honeymoon in France :) It also allowed our guests to use Hyatt points vs paying for their stay, enabling more guests to join us.
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  • Courtney
    Courtney S. Sent on 05/24/2021
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    Amazing experience! 10/10

    Where to start! We worked with Juan as our wedding coordinator at the hotel and he was spectacular! He went above and beyond for us before, during, and even after our event! He was responsive, professional, but also extremely accommodating and friendly. He made the wedding planning so much easier and fun! He was responsive to all of our wedding questions and needs, even when I did some major mistakes along the way.

    The Confidante is the most amazing space for a wedding weekend and the PERFECT location for a destination wedding. We had our ceremony in The Vista Deck, cocktail hour in the 1930s House, and dinner on the Crown Terrace and Crown Library. Each space did not disappoint! Our guests loved every space we used and all of the details the hotel had to offer. The food was spectacular, getting all of the most amazing compliments for not only the dinner but also the appetizers during cocktail hour.

    We recommend this venue to anyone who loves the beachy, Art Deco vibe! Each space can be dressed up or down for your liking and you really can create your dream wedding with the help of Juan!

    We truly feel like we created a relationship with not only Juan but everyone we interacted with at the hotel as well! We will continue to make a trip to this hotel every year! With all the love, the Keddy’s!
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    Erica Sent on 04/03/2021
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    A Picture Perfect Wedding

    We really loved our wedding experience at the Confidante. Our event coordinator, Kristen, and all of the staff were really accommodating and friendly. They were extremely flexible in letting us choose our event spaces and they really went out of their way to fulfill our requests and make our wedding day extra special. Everyone at the hotel was so attentive to us and our guests, we felt like celebrities.
    The food was wonderful and we really loved that we were able to create a custom menu. We asked for Cuban options and Chef delivered! All of our guests agreed that it was the best food they have ever had at a wedding.
    Finally, I would just like to mention how beautiful the hotel is. We chose the Confidante because of how nice it looked in the pictures. It was even better in person. There were so many beautiful spaces that made for great photo opportunities. The Confidante really thought of every detail. I would highly recommend this venue.

    I don’t have pictures from our photographer to upload yet, but here are a few from our guests to start with!
  • Nicole
    Nicole F. Sent on 04/05/2021
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    Miami Retro Glam Wedding Weekend of our dreams!

    My husband and I fell in love with The Confidante from afar (NY) back in 2018. When we came to visit, we KNEW it was the one. The hotel has SO MUCH personality and so many different spaces to utilize, each with a unique look and feel. Since we were basically a destination wedding, we were able to utilize all of the spaces. We had a boho rehearsal brunch in the 1930's, welcome cocktails in The Backyard (complete with yard games), ceremony on the Vista Terrace, cocktail hour at the super cute library bar Crown Room and Terrace, and reception in my favorite room ever - the newly renovated Carmen Miranda Ballroom. This is coming from a bride that HATED the ballroom feel for a wedding. We even had a pool party on Saturday and rented bungalows and cabanas along with cocktails and snacks for all of our guests. All of this (and more) was organized by the Juan and only -- Juan Gervasio.

    Like many others, I was a COVID bride scheduled to get married in April 2020. We rescheduled twice without any real issues. I was even able to hold onto my original 2018 pricing. Anytime I had a weird or outlandish request (of which there were many), Juan handled it with true professionalism and grace (even if he was laughing at me along the way). Due to my demanding work schedule and last minute planning, I would send laundry lists of questions to Juan, at very odd hours of the night, and he would always respond as soon as he had a concrete answer to my long winded and unrelated questions. I can honestly say there isn't one thing I asked for that I didn't receive.

    Our entire weekend was completely tailored to our personalities from our custom brunch and reception menus, to our ceremonial tequila shot and lounge style seating. There is an attention to detail here that I'm sure many brides would be hesitant to receive from a large hotel chain like Hyatt. But we truly felt like VIP's. My mom managed to befriend the entire events team, and they even brought her waffles to the rehearsal brunch when she *thought* there were waffles on the menu (there were not). And last minute printed papers for my officiant when needed.

    Throughout my 2+ years of planning alongside the Confidante, I can truly say I gained a friend, and cannot wait to return for many years to come. Thanks again to everybody for making our weekend so special. With love, #TheFlobergs

    [photos courtesy of Finding Light Photography, seriously hire her too!]
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    Leticia S. Sent on 04/01/2021
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    Truly unique Miami wedding venue!

    The Confidante Hotel is truly the most beautiful and unique venue in Miami! We could not be any happier with our decision to host our wedding at The Confidante. Juan was our wedding coordinator, and I cannot say enough good things about him. He was amazing to work with. He really went ABOVE AND BEYOND to make our wedding day the best day of our lives! Throughout the entire planning process he was plugged in and working with us to bring our vision to life. We were also was so blown away with the catering team and the executive chef. They executed a menu that was true to our Cuban roots- the presentation, the taste, everything blew us and our guests away! Together with his team, Juan pulled together an event that was better than we could have imagined. I cannot recommend The Confidante (and Juan) enough!
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    Sarah K. Sent on 09/15/2020
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    Super accommodating and flexible

    We reached out to Juan to have our small destination wedding at The Confidante. Juan helped us move in the right direction and was responsive, professional, and informative. We unfortunately decided to cancel or postpone the wedding due to Covid, and Juan aided us in getting our refund due to the unfortunate circumstances. They were accommodating and understanding and we are super appreciative of this. We can’t wait to have a renewal of our vows now at The Confidante and we cannot wait to work with Juan again hopefully soon!!
  • Mahitha
    Mahitha R. Sent on 01/19/2022
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    Book The Confidante

    The Confidante was everything we wanted in a wedding venue. We love Art Deco, Miami Beach, and tropical aesthetic; The Confidante offered it all. The whole team we worked with was fantastic. Most specifically we worked with Juan, who did everything he could to create the day just as we wanted. We were doing an “Indian fusion” wedding and wanted some flair with the food, Juan and the chef made it happen and the food was excellent. We also went through many changes since the wedding had been pushed back 1+ year due to the pandemic. Throughout all of it, Juan was flexible, patient, and made the many transitions as easy as possible. We are so appreciative and happy that The Confidante and team were a part of our special day.
  • Jillian
    Jillian T. Sent on 03/17/2021
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    I truly enjoyed my experience with The Confidante

    The Confidante is the perfect Miami chic vibe! We used The Confidante as our host hotel and for our rehearsal dinner. Juan and the entire staff at the Confidante made our experience amazing! They were super attentive, prompt answering emails, and were solution-oriented. I felt that they truly cared about providing me with the best wedding experience possible and that is exactly what I got. They were able to arrange early check-ins, texted me to make sure my needs were taken care of, and went above and beyond on any of my requests. We did the Cuban-themed menu, which was amazing. The food was delicious and we received a ton of compliments!

    I highly recommend The Confidante!
  • Tatiana
    Tatiana S. Sent on 05/30/2023
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    Truly Exceptional Experience! Cannot say enough good things

    The truth is that I should've written this review 3 years ago.

    We got married Feb 15, 2020, 1 month exactly before everything shut down due to Covid. And from the moment we began considering the Confidante, it surpassed every expectation. Whereas other venues on Miami Beach were extremely hands-off during the tour (which is usually your first experience with the venue) at the Confidante the tour was led by Juan Gervasio, the Events Manager, who eventually was our main point of contact for everything. Honestly, Juan might just be the best part about choosing the Confidante as your venue.

    Sure, a lot of things matter when you're getting married, and that’s what makes wedding planning so stressful for some: having to coordinate all these high-importance things into a perfect synchrony of events on the actual wedding day when you, the bride, are supposed to be just “enjoying yourself.” And that’s why Juan is a gem and a lifesaver. He is professional, responsive, warm, friendly, it’s clear that he truly wants to see you have the best possible experience, he knows the venue inside and out... I felt so taken care of and I trusted his professional opinion, and as a result my wedding planning was honestly delightful. Not just the day-of, but the meal tasting, the rehearsal dinner, everything was truly exceptional. When we went in for our meal tasting, for example, we brought our parents. We thought it would be a good way for them to feel included in the planning process. Apparently the tasting can be a bit of a transactional experience for some, but Juan made it a fun and celebratory occasion for us, and we ate like kings. It was a special way to get us excited about the wedding, and our parents still talk about what a great meal that was.

    At the end of the day there were several reasons we picked the Confidante: it's beautiful, we had a warm and welcoming experience during the tour, and it had that art deco Miami Beach vibe with a lot of beautiful outdoor options, and it felt colorful and friendly, but it also had solid backup options in case of rain. Lo and behold, we had a MAJOR storm on our wedding day. We had to change all 3 locations (ceremony, cocktail hour, and reception) to be indoors and Juan took care of *EVERY* last detail. Looking back, I wouldn't have had it any other way. Our wedding was beautiful (and the storm also made it dramatic, lol). Our guests later shared that they had no idea we had all those last minute changes, the whole experience was seamless (and stress-free for me, which truly cannot be overstated).

    I'll wrap this up with one last comment about the other special thing about getting married at the Confidante: we get to go back! We got married 3 years ago (it's shameful that I haven't written a review in that time - forgive me) and we've been back for anniversaries and staycations. In fact, I am getting ready to head over today for another 1-night stay at the Confidante, just because. It really feels like the gift that keeps on giving.

    I cannot recommend the Confidante enough. Juan made us feel so taken care of, he was so attentive to every detail, and the venue itself is beautiful and a great destination for out-of-town guests. There is not a single (not one!) thing we'd change about our decisions or that day. Juan was the event manager and venue coordinator, but my day-of coordinator was also my florist (Ever After Florist) and they worked wonderfully together.

    We are so grateful to Juan and the Confidante team, you've created a memory we treasure deeply and remember longingly. Thank you!

    (For reference, in the photos, we had 100 people and doing a standing ceremony was always part of the plan, not a last minute change -- just for clarification!)
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    Liz T. Sent on 05/15/2019
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    Outstanding Wedding Venue!

    Our daughter’s wedding at The Confidante was better than we could have ever imagined! The various settings at the hotel for events are breathtaking. Juan Gervasio, our Event/Wedding Specialist, was outstanding! From the moment we met Juan we knew this was the place to host a memorable destination weekend wedding. Juan handled all the details perfectly. Between the groom’s family and us, we hosted 4 events: Rehearsal dinner, Welcome Reception, the Wedding Ceremony/Reception and a Sunday Brunch. It was a lot of work but Juan and the entire staff handled it effortlessly. From the moment you drive up to The Confidante to the moment you check out, you feel special. The service at The Confidante is top notch. Everyone from the valet staff, bellhops, maids, set up staff, food/beverage service, pool and beach staff and banquet staff is phenomenal, detail oriented and attentive.

    As the parents of the bride, we had actually booked a different venue in our hometown for the wedding. We had gone to The Confidante as a quick getaway one weekend. We loved it so much that we requested a very last minute meeting with someone who handled hotel events. Once we met Juan and saw all the different spaces and experienced his enthusiasm for the hotel, we canceled our hometown venue and moved it to the wonderful destination of The Confidante & Miami Beach!

    Thanks Juan and staff….you all made our daughter’s dream come true! We are forever grateful!
  • Stefania Somoza
    Stefania Sent on 05/18/2019
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    Hip Wedding Venue

    The Confidante by far exceeded our expectations as far as a wedding venue. They provided a wedding coordinator, Corina, who was better than anyone you could find locally because she understood the nuances of the spaces and how things flow. We had an open and outdoor wedding, cocktail hour in the coolest space, and the venue was very nicely decorated. Everyone raved about the space.

    The Confidante Miami Beach's reply:

    Thank you so much Stefania. It was such a pleasure working with both you and Dudley!! We are so happy you chose The Confidante and even more happy that we exceeded your every expectation! Cheers to you and Dudley and many years of love and happiness!!! Come back and see us soon!!!
    Kindest Regards,
    Corina & The Confidante Team
  • Mr.
    Mr. M. Sent on 06/16/2019
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    Showstopping Miami Glamour w/ Beach House Vibe

    We hosted our Wedding and Sangeet at the Confidante in April 2019. After looking at multiple venues, the Confidante stood out as the perfect combination of Miami glamour with a laid-back beach house vibe. Besides the amazing boutique atmosphere, the INCREDIBLE team of professionals at the Confidante convinced us this was the perfect place to host our one-of-a-kind destination wedding.

    Our wedding was expertly planned (remotely) over the course of 6 months with Corina Adaskaveg, and she was in a word, exceptional. Corina is a fantastic communicator who kept us consistently updated through every step of the planning process. We had a large number of vendors and special circumstances (hotel reservations, Baraat procession, Sangeet event, audio rentals, dietary needs) and Corina flawlessly kept on top of all of it. Corina worked extremely hard to make our wedding weekend unforgettable, and she succeeded above and beyond our (and our family’s) expectations.
    The wedding weekend was amazing, memorable, beautiful and well-choreographed.

    Since Corina had some pre-arranged travel during this time, we had the opportunity to work with another outstanding member of the Confidant team, Juan Gervasio. Juan stepped up like a champ and seamlessly executed all the carefully laid plans put in place by us and Corina. As a couple, we were free to focus on ourselves and our guests because the details and logistics were smoothly handled by Juan and his supporting team. We can’t thank Juan enough for his contributions to our special day, we will remember it for a lifetime!

    We want to give a special shout out and thank you to the culinary team who worked tirelessly to perfect our unique and complex Indian / Cuban menu. Team, you nailed it! Our guests were highly impressed with all the food – raving about the passed hors d’oeuvres and getting seconds and THIRDS at the reception. Thank you for taking the time to work with us to create something truly special and memorable for our guests.

    Hosting our Wedding and Sangeet at the Confidante gave us the vibrant stage and supremely qualified supporting team that made our dream wedding a reality. We knew it was going to take a lot of planning and patience to deliver two outstanding events and instantly recognized the Confidante team was right for the job. Corina and Juan are high-energy, focused, yet fun and easy-going professionals that tremendously helped take the stress and uncertainty out of planning. The extended hotel staff was incredibly welcoming, personable, organized and professional. We felt like VIP royalty during our stay and expect to return to the Confidante for our future events and wedding anniversaries.

    If you are searching for an upscale, funky venue to host a showstopping Miami Beach party, the Confidante will blow you away with its style, service, pool area, beach, cuisine, accommodations and all-around perfect vibe!

    The Confidante Miami Beach's reply:

    Aww Diva, we are so happy that you and Dev chose The Confidante to celebrate your love, your relationship, and your fabulous Wedding Weekend! It was such a pleasure working with you both, and learning all about you as a 'couple,' and coming up with creative ways that we could share your story thru every detail of your Special Day. We loved the Colors, the Décor, the Specialty Cocktail Names, and how we created a truly custom, and unique Cuban and Indian medley of a menu! We wish you both the absolute best in your future together, and hope you'll keep us posted on all your future milestones. Best wishes, and we look forward to having you back next year for your Anniversary!
    Kindest Regards,
    Corina, Juan, & The Confidante Team
  • P
    P Sent on 05/26/2017
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    The Confidante was the most amazing venue for our wedding! The food was delicious and received tons of compliments. The setting is so beautiful, intimate and unique. Most importantly the staff went out of their way to make our wedding day perfect. They went above and beyond in service and personalizing the entire event, pro-actively taking care of every detail. I will highly recommend this venue to anyone looking for a wedding on Miami Beach!

    The Confidante Miami Beach's reply:

    We are thrilled to hear this... It is our goal to exceed all of your expectations and make your dream come true! Thank you for letting us be part of this amazing time for you!
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    Valentina Sent on 09/05/2015
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    Our wedding weekend at the Thompson was everything we wanted and more! The BEAUTIFUL beachfront setting coupled with EXCELLENT service surpassed every expectation. It was an absolute pleasure working with Mabel Ramonas (Sr. Catering Manager). She is extremely knowledgeable and professional and went above and beyond to accommodate every single request we had.

    Hotel/Location
    After visiting many hotels in Miami Beach we chose the Thompson Miami Beach because it had everything we were looking for in one place: beautiful beachfront property, amazing pools and excellent food and boutique atmosphere. We loved the location of the hotel because it is removed from the bustling South Beach “scene", but just a short cab ride away from a great diversity of entertainment options.

    Service
    We can’t say enough great things about the service throughout the hotel! From the friendly team at the front desk and outstanding poolside service we received from Katherine, Chris and director Sean Van Den Broeck to mention just a few. We had more than one guest say they had never experienced such high level of service at a wedding reception before. Mabel, Mike and Juan (again, to name a few) were involved in every detail of our night to make sure it was executed to perfection.

    Food
    Our guests were extremely impressed with the quality of food at our wedding reception. My husband and I are “foodies" and this was definitely an important aspect of our wedding. The food was delicious and great care was given to the presentation.

    We can't wait to go back and celebrate our anniversaries at the Thompson Miami Beach. :-)
  • User3074279 Sent on 05/31/2017
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    It was wonderful working with the Confidante hotel for our client's welcome reception. It was hosted at Nina's house. It was the perfect setting for all the guests because it had a very welcoming feel and the space was used exclusively for our client. The food and drinks were perfect and the staff's attention to detail made the event go perfectly. From the start of working with them and requesting a proposal to the day of the event, their team ensured a beautiful and seamless process. I highly recommend them for your event!

    The Confidante Miami Beach's reply:

    Thank you for letting us be part of this magical weekend! It was a pleasure being there and we are so happy to hear you loved it as much as we did!
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    Bob Sent on 04/17/2016
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    We had a perfect wedding weekend at the Thompson Miami Beach Hotel. We visited many hotels on Miami Beach and we chose the Thompson Miami Beach hotel for the vibe. It has beautiful beachfront property, amazing pools, and excellent food under one roof.

    The service from the hotel was excellent during our stay and the staff was so friendly not only to us but to all guests throughout the wedding weekend.. They really set a tone that it was a wedding weekend not just one day which is what we wanted. The food was great as well as the drinks and we really were allowed to create a wedding that felt like one big party both inside and outside. The ceremony on the vista deck was great and breathtaking and the service was top notch throughout the ceremony and reception.

    Our only one particular problem with the hotel was not during our wedding weekend. The hotel reservations had trouble keeping our block together and had multiple issues with reservations and wedding block pricing throughout the process.


    We can't wait to go back and celebrate our anniversaries at the Thompson Miami Beach Hotel.
  • Andrea
    Andrea Sent on 02/19/2020
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      1.0 out of 5 rating

    Poor customer service

    Your wedding is supposed to be a special time in your life, a day you look back on with fond memories, something I will never get to experience. I honestly wish I could say I had a better experience, but 2 months after my wedding, I am still receiving unnecessary charges from the confidante, with not a single phone call. If you enjoy being nickel and dimed while receiving sub-par service and absent coordinator, you're in luck! Here are a few items that were concerning that have NEVER been addressed. 1. I was charged more for my hotel room than I originally booked. I believe when the coordinator upgraded my room, she did not account for the original price. This became apparent to me after check out. ( i know my parents spent almost an hour fighting over the same issue at check-in, not a great way to start your wedding weekend) 2. The food was HORRIBLE. The salad and the pasta we received at the wedding were completely different than what was thrown on the plate. I was embarrassed by the quality of the food that was presented. I have pictures from the original tasting, which looked completely different, a huge disappointment, and something I feel should be reviewed. 3. I did not see my coordinator Amanda the entire weekend. She seemed to disappear the second we arrived, promising to address some of the issues my parents and myself were having but ultimately not checking in to make sure the event was running smoothly. This is not a personal attack on her, but rather constructive feedback that Im hoping will help in the future. 4. The overall experience was lacking. Compared to other comparable hotel chains, the confidante's customer service is not on par with their competitors, and the fact that we spent a significant amount of money and were treated like any other guest was very disheartening. We were thrown into rooms facing the street with dirt on the walls, broken refrigerators, etc. I know I do not consider myself more important than other people, but when you spend a lot of money, or you hold a special event, you want your experience to reflect your decision. The confidante has even used our picture to market themselves and their events, but still did not reach out to myself or my husband post-event, the only contact we have had from them has been to pay another bill. With zero explanation of what the balance was for, just a long laundry list of everything you selected for the wedding, so you have to spend HOURS sifting through the 5-page long invoice. That is not excellent customer service.
    I, unfortunately, I would not recommend The Confidante to my friends to hold their event. Again, this is nothing personal; however, I feel as if we were taken advantage of and sold an idea ( food, experience) that was never brought to fruition. I hope this helps future brides in their decision-making process.
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