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The Hotel at The University of Maryland Reviews

The Hotel at The University of Maryland

The Hotel at The University of Maryland

College Park, MD
5.0 out of 5 rating, 36 Reviews
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Reviews

5.0 out of 5 rating
36 Reviews
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100% Recommended by couples

Awards

36
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2020 Winner
  • BONITA
    Bonita P. Sent on 12/21/2023
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    The Best Decision Ever!!

    My husband and I had 30 days to plan the wedding of our dreams. I was adamant that I wanted a rooftop venue for a Black-Tie affair. He suggested we check out this venue and from the moment we walked in the office, Kelsey was phenomenal! She welcomed us with open arms and instantly made us feel like we had come to the RIGHT place! We booked immediately as a result of her warm professional demeanor.
    The day of was incredible! The catering team was very accommodating to us and the guests; the food was DELICIOUS! People were saying "this was the best food I've ever tasted at a wedding." We also got feedback about the organization of the event and how everything flowed beautifully. Kelsey was by our side from start to finish! The venue was beautiful - very nice and clean. Our guests said that this was the best wedding they'd ever been to! Our suite was nice and spacious - yet very cozy. Needless to say, we are very pleased and looking forward to patronizing again! We could not have done this without Kelsey and her team!
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    Nancy D. Sent on 01/02/2024
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    Excellent Service

    Met Kelsey in March of 2023 to schedule my daughters wedding in December. From the start she always listen to our needs and what we looked for in a venue. The hotel is a beautiful, the staff is awesome. I suggest the penthouse level, it has a balcony which over looks Univeristy of Maryland. If warm enough they supply out door furniture for the guest along with heaters if necessary. Their food was great, I did not have one guest complain about the food, accomdations or anything. Kelsey was always around if we needed her during the whole time of perparing for the event. If we were to have another wedding or event where we would need a venue such as "The Hotel" it would be the first place I would go to. You can not go wrong with the "hotel" for your special event. They go out of their way to make the guest welcome!
  • Susie
    Susie D. Sent on 12/28/2023
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    Amazing!!!!

    I couldn’t recommend this vendor enough. The hotel is beautiful and the food choices were the best wedding food my guests have ever had. The event coordinator at the hotel truly went above and beyond for my husband and I each step of the way.
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  • Cristina
    Cristina B. Sent on 03/19/2024
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    Amazing and Beautiful

    If I couldn't ask for anything more. The venue was beautiful, the staff attentive and wonderful. The food... the food was so delicious and a healthy portion. The hotel rooms were amazing, I would stay there any day. My overall experience was a 10 out of 10. Kelsey helped so much thank you again.
  • A
    Amer A. Sent on 11/13/2023
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    The Hotel Wedding

    My husband and I recently had the pleasure of hosting our wedding at The Hotel, and I can't express enough how fantastic they were!

    We worked with Kelsey from the start and she truly went above and beyond to make our special day truly magical. She was so responsive, professiona

    The venue itself is nothing short of spectacular. The ballroom was so elegant and had lots of sentimental meaning to us as TERP alumni.

    All our guests raved about the delicious food served during the reception and cocktail hour too.

    The hotel accommodations were equally impressive, providing a comfortable and luxurious stay for us and our guests. The rooms were well-appointed, and the staff went out of their way to ensure everyone felt at home. Although our check in was a bit messy with the bookings and room blocks, Kelsey helped save a lot of these problems from escalating!

    Would highly recommend having your wedding here. Seriously was a DREAM!
  • A
    Amer G. Sent on 11/07/2023
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    Picture Perfect

    Kelsey was the main reason my wife and I had an stress-free wedding. From day 1 Kelsey took the time to understand our vision and hear our wishes. She went above and beyond to ensure we had the exact decor, set up, and food we wanted. We had a little mishap with our initial tasting and Kelsey ensured that our 2nd tasting was absolutely perfect. Anytime an issue arose, she was quick to resolve it which made our experience in a high stress time much easier. We felt confident that Kelsey would be able to resolve anything the day of and ensure the night went perfect. Sure enough, from the morning of, Kelsey was attentive, responsive, and right there. She even grabbed us during our reception while our guests were pulling us to make sure we ate our dinner which we were so grateful for! The night couldn’t have been more perfect!
  • Justen
    Justen L. Sent on 10/30/2023
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    Excellent Wedding Experience - Kelsey Lepore & Hotel UMD

    I am writing to thank and commend Kelsey Lepore at Hotel UMD in College Park, Maryland. My wife and I were married at Hotel UMD on October 20, 2023 and it was a dream come true. Everything from the venue to the food and most importantly, the customer service was excellent and top tier. During our wedding and immediately after, I asked my wife about the day. She expressed pure joy and specifically mentioned Kelsey’s leadership and customer service. As an example, as my wife was about to enter the room for her grand entrance, she realized that she was missing her bridal bouquet. Kelsey immediately ran up stairs, found the bouquet and gave it to my wife in time for her entrance. This really speaks to Kelsey’s work ethic and stellar customer service over the entire planning process. She was very responsive, went above and beyond, and made our day a moment of a lifetime. We are so grateful for an excellent experience and would highly recommend Kelsey and Hotel UMD!!!
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    Cicely W. Sent on 11/06/2023
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    Simply the best!

    I have nothing but great things to say about The Hotel at the University of Maryland! They heard and met our needs, provided amazing service and provided flexibility for some of the things that arose. Kelsey was amazing to work with! I did not fret once when dealing with her because I knew she would figure it out. Our service staff for the reception was also amazing! Special shoutout to Ms. Makida! She made sure my husband and I were provided our drinks, food and the best service around!
  • Edinam
    Edinam E. Sent on 09/26/2023
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    BEcomingEdusei Traditional Wedding

    A BIG thank you to Kelsey Lepore for your hard work in making our wedding day special. Thank you for working with us and being so patient with us. You’re truly amazing and a professional in your role. Your attention to detail and professionalism is unmatched. You ensured that both Bernard and I’s needs were met that day and continuously checked in on us. When issues arise, you handled it with poise without us knowing. Kelsey we love you and I will miss working with you. The hotel was beautiful and the staff were pleasant.
  • Sharon
    Sharon G. Sent on 08/20/2023
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    Unforgettable experience

    My husband and I started our planning a year ago. We met with Kelsey, The Hotels Senior Catering Sales Manager and immediately knew this venue was where we were destined to celebrate our big day. The Hotel is not only beautiful, the staff is accommodating. Kelsey was patient, kind and explained options thoroughly with all the questions we had. She is such a pleasant and fun person. It's refreshing to meet people who understand how the couple may be feeling, and be able to soothe any worries or anxiety. She consistently saw to any issues that arose, which were few, that they were handled. On the day of our reception our families were in awe of the beauty of The Hotel, but they raved mostly about the customer service provided by Jaime, our bartender, and Maurice the banquet captain, along with his staff. The food was delicious, and the drinks were crafted perfectly, namely our signature drinks. One knows a good time has been had when your family is still talking about the wonderful experience.
    Words cannot express enough how our big day was not only elegant and fun but worry free. We are so very grateful
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    Madison C. Sent on 07/20/2023
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    My Dream Wedding

    I had my dream wedding at the Hotel at University of Maryland! My venue coordinator Kelsey Lepore was phenomenal since our first visit and made the process so easy for us. From beginning to end our wedding was a dream cone true. The food and the atmosphere was amazing. I could not be more thankful for Kelsey and the rest of the staff at the Hotel at University of Maryland.
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    Yvette L. Sent on 07/14/2023
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    Enchanting Wedding

    The management and staff were exceptional. The food was outstanding. My daughters dream wedding became a reality at The Hotel. The guest rooms are fabulous and it was all hands on deck for her special day.
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    Carter M. Sent on 12/29/2023
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    Elevated Wedding Experience at The Hotel

    We worked with Kelsey Lepore at The Hotel and had nothing short of an excellent experience planning our wedding. The second we toured the venue and saw the rooftop ballroom with stunning views of the campus, we knew this was where we wanted to hold our reception. Kelsey was a big part of this decision, as she came across more competent and capable than any other venue coordinator we met during venue tours.

    During the actual wedding planning, Kelsey gave us tips and advice, but was never overbearing, and was happy to make anything work for our dream wedding. Something we think is unique about this venue is the detail to which they help you plan this wedding - while we still worked with a fabulous wedding planner/day of coordinator, a lot was handled by The Hotel itself. This included helping us determine space & budget for our welcome drinks (which we had behind The Hotel bar and got great feedback from the guests. We highly recommend this to any couples getting married here), and being flexible with us on the room block.

    The dinner service itself as well as the food was amazing. Kelsey even left us crab cakes in our room when we checked in because we opted to not include them due to a shellfish allergy in the wedding party. On top of that, she stepped up to be our coordinator's right hand day of the wedding because the assistant was running late. She truly went above and beyond what we could have expected of a venue coordinator.

    It was little things like this that made us feel so special and taken care of during the wedding planning and the reception. I remember seeing Kelsey right before we had our first look and feeling a sense of calm (of which, I was not) because she truly cared and was going to help bring together the best wedding possible for us. And she as well as the rest of The Hotel at University of Maryland did exactly that! We can't wait to visit again & we HIGHLY recommend this venue to everyone!
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    Alycia A. Sent on 03/11/2023
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    A heart for planning!

    The venue is great, food was delicious, and the event coordinator Kelsey is the best part! Everything was beautifully put together and really exceeded our expectations. Kelsey was attentive and so helpful with providing details we didn’t even think of. Kelsey is truly a planner and has the heart for what she does!
  • Justine
    Justine B. Sent on 01/29/2023
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    Beyond expectations!

    We had our wedding reception in January 2023 in The Hotel's penthouse suite. From the beginning, The Hotel at UMD was amazing! They were flexible with my crazy work schedule when it came to scheduling tours or tastings. Every detail that I imagined was brought to life. We worked very closely with Kelsey Lepore who was incredible! She is extremely organized, professional, and took time to make sure that our day was more then perfect- I could go on and on about how wonderful she is! I would HIGHLY recommend this venue to anyone. Our wedding couldn't have been as perfect as it was with out them!
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    Michelle R. Sent on 12/08/2022
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    The wedding of our dreams

    Booking The Hotel at the University of Maryland for our wedding was one of the best decisions we could have ever made. We were truly impressed by the beautiful hotel lobby, well-appointed lobby bar, and luxury hotel accommodations. Our wedding was held on November 11, 2022. We hosted our rehearsal dinner, ceremony, and reception at the Hotel. The Hotel is beautiful. However, it was the warm and friendly greeting we received during our initial site tour from Kelsey Lepore, the catering sales manager that sealed the deal for us. At the end of our tour, she even presented us with a handwritten personalized thank you card. Every time we spoke or met in person, she was so attentive to all of our needs and made our wedding planning process so smooth. Kelsey made us feel like family, always responded to our emails/calls within a timely manner, and made sure our wedding day went off without a hitch. Initially, we wanted to have our wedding on the penthouse level terrace. However, there was an 80% chance of rain for our big day. As predicted, it rained all day on the day of our wedding. Kelsey had a rain plan in place and helped us envision a beautiful wedding ceremony indoors and gorgeous reception on the Penthouse level. Kelsey's attention to detail is unmatched. She made sure everything was perfect for our reception even down to the table linen. Kelsey also assisted us with booking the presidential suite for my husband and I. Which has outstanding views of the University of MD campus. It was a great suite to get ready in with my bridesmaids, entertain guests, and end our night as newlyweds. At the end of the night, we came back to the presidential suite where Kelsey left us a bottle of champagne, chocolate covered strawberries, and handwritten card with well wishes. She is truly an asset to the Hotel at the University of Maryland. If you are looking for a beautiful wedding venue with delicious food, outstanding staff and an amazing catering manager look no further. Our guests could not stop talking about our wedding. They said that it was one of the best weddings they had attended in a long time and that the food, signature cocktails and service at the reception were amazing. Special thanks out to Marcus, Ezi and Micheal at the front desk. They were so friendly, very helpful and made sure all of our guests received the welcome bags we created. Thank you Kelsey and The Hotel at the University of Maryland for the wedding of our dreams! My husband and I look forward to visiting again in the year to come, especially to enjoy the amazing spa.
  • S
    Sn Sent on 11/10/2022
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    Excellence

    First class vendor who is very attentive to every detail.
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    Rachel P. Sent on 10/26/2022
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    The perfect venue for our reception!

    We got married at Memorial Chapel and had our cocktail hour and reception in the penthouse of The Hotel and it was perfect! Kelsey was amazing from the beginning and made our vision come to light. It's obvious she's passionate about what she does and truly cares about not only the venue but the experience for the bride, groom and all of our guests! Her attention to detail was on point and the day ran so smoothly. I didn't have a single question she couldn't answer and she really put my mind at ease. She even put me in contact with other brides that were married at The Hotel so I could ask them questions as well! The Hotel is a beautiful venue and it made it really easy on our guests that wanted to stay the night. The groom was able to get ready with all of his groomsmen in our honeymoon suite and I got ready at The Spa with my bridesmaids. I highly recommend The Spa for the morning of, we had plenty of space to spread out and the hair and makeup artists had stations to get everyone ready. Not to mention it's a beautiful backdrop for getting ready photos.

    Overall, we highly recommend The Hotel and we can't thank Kelsey enough for all of the work she put in to make the wedding planning process so much easier and our day perfect!
  • Melanie
    Melanie D. Sent on 10/21/2022
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    Absolutely Exceptional!

    We were absolutely blown away by The Hotel. We worked with Kelsey, the Catering Sales Manager throughout the planning process and everything was exceptional. Kelsey worked with us to find a package that not only exceeded our expectations, but also one that worked with our budget. She helped us set up our room block, put our menu together, choose signature cocktails and come up with the perfect room configuration in the Top of the 7s ballroom to meet our needs, based on our projected guest count. Kelsey was there to chat through updates, changes and last minute details leading up to the big day. I kid you not, I was WORRY FREE when our wedding weekend began and got to enjoy every last minute of it, which was so important to me. Our families and friends are still raving about how delicious the food was, how perfect the event space was and how fantastic the entire weekend ended up being. I thought people were just being nice when they told me our wedding was the best they’ve ever been to, but they are still talking about it a month later. We hosted the entire weekend there and guests were so pleased with the convenience of it all! Planning the wedding with Kelsey made things easy and fun. I cannot recommend it enough - you will not regret having your big day at this elegant, classy and very conveniently located hotel!
  • Tiara
    Tiara M. Sent on 10/24/2022
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    Working with Kelsey Lepore at The Hotel UMD

    I got married at the Hotel UMD in July 2022, and was fortunate enough to work with Kelsey Lepore, the Catering Sales Manager. She was INCREDIBLE! I was a very anxious bride, and she eased all of my worries from the very beginning- planning a year out- to the day of. She stayed in close contact throughout the entire process (over a year of back and forth). Whether by email or phone- I could always reach her. She would answer all of my questions one by one (and there were a lot!), and she would remain so patient, kind and helpful. She worked with my busy work schedule, and always made time for me during the wedding plan process. She literally created the dream wedding for my husband and I. Kelsey remained patient with me being an anxious bride, and even answered emails from my mother, who was also so involved in the planning process. Kelsey made sure everything was perfect, and I mean everything. She made sure that the food was exactly what we wanted at our food tasting. She made sure the lighting was perfect for the reception ballroom. She made sure the napkins were folded exactly the way we wanted them. She made sure all the vendors were contacted and knew details for the day of. She worked closely with our planner to make sure everything was perfect. The day before the wedding, she even met up with us at the Hotel to collect any day of items so that we wouldn't have to worry about it on our wedding day. She responded to my worried emails and calls even after hours on some days. She truly goes above and beyond and is excellent at what she does. She would always assure me that everything was fine and was going to be perfect, and it was!!
    A couple of days before the wedding, College Park got hit with a major storm that left many power outages around the area. I had a family member who worried me the day before the wedding saying she didn't think The Hotel would be equipped to handle a large reception (for 200 guests) given the surrounding power outages in the area. She asked me the day before the wedding, "Do you have a plan B if they can't accommodate your reception due to the storm?" Firstly, Now why would she say this to an already nervous bride?! Secondly, boy was she wrong! The Hotel was more than prepared and equipped and they were functioning as if no storm had ever hit the area. No glitches, no issues. After hearing my cousin's concerns, I immediately called Kelsey full of fear that we would have issues. Kelsey assured me that everything would be just fine, and she was 100% right. Kelsey remained so involved, and was even there with us literally from start to finish to make sure things were perfect for the reception! She even went as far as to help me slip off my heels to put on my dancing shoes for the reception and made SURE the bride and groom were able to actually eat our dinner. Don't even get me started on the food! It is delicious! Our guests couldn't stop raving about our venue and the food at the Hotel UMD. The wedding was perfect, and I am so happy that we picked this venue. It is gorgeous and modern and the staff are incredible. We ended up having a large wedding block and had many guests stay the night, and all of our guests were raving about the rooms and the excellent service. We are three months out from our wedding day, and all of our guests to this day keep telling us how amazing the wedding was, and we attribute that to the venue and the amazing staff, especially Kelsey. If you are considering having your wedding at the Hotel UMD, DO IT! It'll be one of the best decisions you'll ever make. Thank you Kelsey Lepore and thank you Hotel UMD for creating our dream wedding. We are forever grateful and appreciative of your care, attention to detail and excellent service!
    From, a very happy Bride!
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    James L. Sent on 07/11/2022
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    I couldn't imagine another venue achieving this level of success!

    The Hotel served as our location for a full wedding weekend. We hosted everything at the property from the rehearsal on Friday to brunch on Sunday. Following the rehearsal dinner, a great way to set the tone was the welcome reception for our visiting guests. With about 60 rooms occupied by our group at the Hotel, this was a great way to get the party started. On Saturday, the gorgeous spa was the perfect location for the bridal party to do their hair and make-up and there were so many great settings for pictures. The ceremony and reception were on the penthouse with amazing panoramic views. Following the reception, we congregated for the after-party and bid everyone a farewell with brunch Sunday morning. The hotel is amazing with limitless opportunities for changing venues without leaving the confines of the property. Having everything hosted at the hotel allowed our guests to truly spend quality time together and not have to worry about traveling anywhere. Because the event spaces are so well appointed, we didn't have to spend a lot of extra money trying to dress it up with flowers and decorations.
    But the physical attributes only tell part of the story.
    The employees at this hotel really made the difference. I had very high expectations and I was confident that they would do a good job, but I had no idea they could or would far exceed my expectations. Every single employee executed their role with a genuine and caring attitude. It was very clear and truly humbling that this event seemed to be as important to them as it was to me. We had approximately 170 people for the wedding and every last one of them commented on what a great experience they had. Many had individual encounters where the staff went far beyond the call of duty to ensure they were comfortable and enjoying their experience.
    As father of the bride, I couldn't be happier. That's a tall order when hosting your daughter's wedding. I am forever grateful to this team as they contributed significantly to making this one of the happiest days of our lives!
  • Columbus
    Columbus M. Sent on 07/22/2022
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    Couldn’t have picked a better venue!

    It’s been roughly a month since we tied the knot and our family and friends are still raving about how much of a great experience they had being guests at our wedding. We wanted to host our ceremony and reception in a hotel to mitigate a lot of traveling, especially with us having an open bar. Our venue manager, Kelsey, was amazing and responsive through the entire process. Not only did she answer many of our questions, but she went above and beyond to make our wedding day stress-free. We couldn’t recommend this venue enough.
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    Becky L. Sent on 08/03/2022
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    Best wedding ever

    I can’t say enough incredible things about the Hotel at the University of Maryland. From the beginning of time, it was no secret that I struggled with planning a wedding, especially in an area I did not know much about (I have no ties to University of Maryland or College Park). Décor, flowers, fancy invitations, food, etc… it’s just not my thing. But I still can be picky with others making decisions. Kelsey, the event coordinator, made everything so incredibly easy. She was able to paint a picture of a beautiful weekend, with amazing food, fun, and love. And it was just that…

    I got married June 11 and had our guests spend the weekend (Friday – Sunday). We did the entire wedding at the hotel. Upon arrival we were greeted so pleasantly. They even allowed us to check in early and store everything for the weekend in a conference room. We did welcome bags and the hotel made sure every single guest received one even though we told them it wasn’t a big deal. They went completely above and beyond from start to finish of the weekend.

    Friday night was a rehearsal dinner of about 35 people followed by Welcome Drinks for everyone invited to the wedding at the hotel bar (ended up being about 120 people). We did a charcuterie board and a 3 hour open bar for all. It was incredibly reasonably priced, and there was not one issue! We didn’t plan much décor, but the hotel made the bar area look GORGEOUS. What a way to kick off a weekend of fun!

    Saturday was a dream. We woke up and my 8 bridesmaids and I headed to the spa to get ready. We hired an outside group to come in for hair and makeup (although if it was an option, we would have preferred the hotel spa staff). The spa staff made everything so fun. Shanna, Kendra, and their team are incredible!!! Not to mention the pictures in the BEAUTIFUL spa turned out perfectly.

    There was only one thing that was hanging over our heads the day of the wedding… the rain! We were scheduled for 70% rain the day of the wedding. It rained and rained and rained all morning. Checking the radar, it looked like the rain would stop in the afternoon. The hotel staff was incredibly flexible and kind. They knew how badly we wanted to make outside work (although the inside setup they had was beautiful as well). For the first time ever, the weather forecast was right! It stopped raining and we were able to do the wedding outside. And O-M-G was it beautiful. I will never forget turning the corner and walking down the aisle with 165 of our closest friends watching. Everything from the chair set up to the views were perfect. There was so much incredible energy on that rooftop, and we owe most of that to the hotel staff & planners. The staff was so gracious, attentive, and genuinely happy to be there. They didn’t make it feel like they were there for a shift (like you may feel at some restaurants). They truly wanted everything to go right for complete strangers. It was incredible. From the amazing cocktail hour with live music to the dinner and dancing, the night was perfect. The staff did not have to, but they always had eyes on my husband and I to ensure we were happy. And we were SO happy!! We ended the evening down at the hotel bar. I would’ve thought only a few people would come to the after party, but almost the whole wedding showed up. The bartenders were such troopers. It was a rowdy crowd and a late night for them… they had nothing but the best attitude. When the night ended, my husband and I went up to our suite… there we found some appetizers from the wedding for a late-night snack. It was so thoughtful, and we were starving!

    We ended the weekend with bagels and coffee. We asked to have a bartender there for anyone who was staying for a little while… we had way more people stay than expected! Every guest that left the hotel left with such a great experience. Many comments we heard from our guests were “food was incredible,” “bar & drinks were the best they had ever had at a wedding,” and “they loved staying for the weekend without ever having to drive.” We also heard how wonderful the rooms, staff, and location were.

    A huge thank you to the Hotel at the University of Maryland for the best weekend of our lives! We can never repay the staff for their selflessness and graciousness. Do yourself a favor… get married here ASAP!
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    Ashley Sent on 07/13/2022
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    Amazing Experience!

    We cannot say enough great things about The Hotel at The University of Maryland and their wonderful staff! We were looking for a venue that allowed for guests to remain in the same location for our wedding weekend. From room accommodations to taste testing to the multiple site visits, everyone at the hotel was so amazing! Special shout-out to Sesyle and Kelsey for being so responsive. Kelsey has continued to remain so responsive as my husband and I prepare to celebrate our anniversary with a special stay at this amazing hotel.

    P.S. The hotel has amazing suites that are prefect for a bridal ready room floral display!
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    Brian D. Sent on 11/25/2019
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    Amazing venue!

    My husband and I decided on a small wedding so after looking over the venue options in the hotel we decided to use the presidential suite for our ceremony and cocktail hour. The suite is amazing! 1800 Square feet plus an 800 square-foot balcony. Two-story living room, dining room, billiards room, amazing bedroom and bathrooms and full kitchen was perfect for us. Linda the general manager for the hotel was great. After the ceremony and cocktail hour we we had everyone for dinner at Old Maryland Grill in the Belvedere room. The food was amazing and was the perfect intimate setting for our smaller wedding. At Old Maryland Grill everyone was great, from Dru the private party manager, and mangers Brian and Venus to the General manager Steve, and our server Amanda! We can not thank them enough! It was a perfect evening and also was a great place for the breakfast the day after for our guests and family also staying in the Hotel at University of Maryland!
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