The Reach Key West, Curio Collection by Hilton Reviews

The Reach Key West, Curio Collection by Hilton

Key West, FL

4.8 out of 5 rating, 124 Reviews

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Reviews

4.8 out of 5 rating

124 Reviews

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Professionalism
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4.8 out of 5 rating

94% Recommended by couples

Awards

124

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Erin B. Sent on 01/31/2022

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Stunning Venue

The Reach provides a stunning back drop to your Key West wedding. The staff goes above and beyond. The food is amazing. The on-site venue support help make it a stress free event.
Maria Sent on 01/29/2014

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I had the wedding of my dreams thanks to the wonderful staff at The Reach. Nicole and her team were miracle workers! They did not hesitate to help in whichever way they could. Even though I was reluctant to hire a wedding planner , thanks to their help and guidance that day was completely stress free. They knew what they were doing and were beyond attentive. I could not stop bragging about the excellent customer service. My wedding was beautiful and I was so impressed with their professionalism and exquisite taste which was evident through the whole wedding planning. I had Milan events as my florist. They were so patient with me throughout all my indecisions and guided me the right way. They definitely earned my trust and this is, In my experience, one of the most important requirements when planning your wedding. They understood my vision exactly and made it come to life. Not to mention how beautiful this place is naturally!
Jenn Sent on 11/24/2018

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Destination Wedding in November

We picked The Reach for our destination wedding. We had only seen the pictures prior to our wedding weekend!! It was more beautiful in person. The ladies of the Reach were so helpful and sweet and worked with our wedding planner to coordinate everything. I would highly recommend the Reach for a beautiful beach wedding.

Stephanie Sent on 02/16/2018

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Originally I had wanted to get married at Hawk's Cay Resort. After Irma hit, this was no longer an option for us. After recommendation from my wedding planner, I reached out to Ashley the event coordinator at the reach. She was fast and efficient in getting back to me with numbers and options. This was so important to me since I only had 6 months to re-plan our wedding. Every question I had(and I had a lot) was answered quickly. The Reach also worked to get pricing and menus adjusted so it would closely match Hawk's Cay. The day of everything was breathtakingly amazing. I never once thought about our original resort as this was paradise and every detail was picture perfect. The food was phenomenal and everyone, I mean everyone commented on how this was the best wedding food that they had ever had. The staff was personable, polite and accommodating. They were able to foresee our needs before we were. The guests couldn't comment enough on how perfect everyone and everything was. Ashley and staff, if I could give you ten stars I would. Off the charts fabulous!!!!!
Desiree Sent on 12/29/2017

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We had our welcome reception for our wedding weekend at the Reach at their Caribe Patio on December 15, 2017. Ashley and the the Reach staff did everything to make it special. We were able to drop off decorations ahead of the event and the staff executed it all perfectly so we did not have to worry about it. The Reach staff and Ashley were amazing and helped make the event a success. I highly recommend this beautiful venue for any event.
Allison Sent on 12/11/2017

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The Reach and specifically the catering and events manager Ashley delivered us our dream wedding. The communication and responsiveness were very professional. We had a few minor changes to our ceremony and rehearsal location and they were more than accommodating and had a very team hands on approach. I highly recommend the Reach and Spencers for wedding or special events in Key West.
Nicole Sent on 10/11/2016

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Visit and take advantage of the menu tastings!!! It is well worth it!!
Robbin Sent on 08/02/2016

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The gazebo at The Reach is a beautiful venue for a wedding. I could not have been more pleased. It was picture perfect. The staff catered to our every need and Marina was wonderful. We plan to go back on our first anniversary.
Ashton Sent on 04/24/2016

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Our small, intimate wedding at The Reach was perfect. The Reach fulfilled and overflowed my expectations. It was very easy to select and coordinate the ceremony, florist, cocktail hour (drinks and hors d'oeuvres) and day of planner. It seemed like each member of team worked so closely that they didn't even need me to do a thing but enjoy the day with our friends and family. Thank you for making our day stress free and magical!

The Reach Key West, Curio Collection by Hilton's reply:

It was our pleasure working with your lovely family! Have a wonderful honeymoon!
User2591648 Sent on 04/28/2016

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We found the pier on a trip to key West and it was our inspiration to get married in Key West. While we loved the pier for the ceremony we did not choose the Reach for our reception. That said, I wanted to work with Marina for everything. She is so organized, responsiveness sn highly professional in helping you bring your dreams of a wedding to reality. She was absolutely fantastic! My pictures are ama inf and people could not believe just how beautiful everything was. I wouldn't change s thing. Thank you/ Marina!

The Reach Key West, Curio Collection by Hilton's reply:

Thank you, Amy! Congratulations!
Jennifer Sent on 01/22/2016

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Our husband and I could not have asked for a better experience! Even when it seemed like the weather was against us, The Reach was very flexible in allowing us to wait a little for the weather to clear up for our beach wedding! The food was fantastic and flexible with our dietary restrictions (vegetarian). The Gazebo was great for those who may worry about weather conditions (since it will at least cover you for the ceremony) and offers an oddly traditional vibe to the overall experience.

We also stayed at The Reach for our wedding and had the most beautiful view of the ocean. Well worth the cost for one of the best experiences we could have in Key West.

The Reach Key West, Curio Collection by Hilton's reply:

Thank you! So glad our customized menu made you happy.
Marlene Sent on 02/03/2016

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Our wedding coordinator Marina, made things very easy for us. We enjoyed every second of our stay. The hotel is very clean and our suite had a gorgeous view to the Gazebo where we had our ceremony. Staff was extremely helpful.

The Reach Key West, Curio Collection by Hilton's reply:

Thank you Male & Peter! We are glad you enjoyed your stay at the hotel. Best wishes.
Chelsea Sent on 01/16/2016

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Our wedding at The Reach was absolutely wonderful! My fiance' and myself had no idea what we were doing when we began planning our wedding but Marina was phenomenal from beginning to end. She was hands-on throughout the entire process which was such a huge relief - as planning a destination wedding from 1500 miles away can be quite stressful. Even better, Marina was able to accommodate my very particular taste which included an entirely vegetarian cocktail hour and dinner. This isn't everyone's cup of tea but the response I had from all of the guests was awesome as they had the most fantastic food options available so everyone was loving their plate!

In regards to the location itself, we had the ceremony on the gazebo which was unreal. The pictures online do not do it justice. The Caribe Terrace where our cocktail hour and reception was held was stunning and the views were incredible! All of our guests took turns taking photos to watch the sunset - truly, stunning! From beginning to end, Marina and the staff at The Reach, made our wedding day perfect. There is no where else in Key West that even began to compare. After 10 months of planning, my fiance' and I joke that we won't know what to do now that we aren't sending incessant e-mails to Marina every day with questions about how we should handle some aspect of our wedding. Needless to say, it was the best experience of my life and if you have the opportunity to spend your day at such a friendly and beautiful location, I would highly recommend it!

The Reach Key West, Curio Collection by Hilton's reply:

Thank you so much. It was our pleasure. Best wishes to you both!
User2495847 Sent on 01/06/2016

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I had my wedding at The Reach in early December and it was perfect! Marina is so helpful and was there every step of the way through the planning process to answer any questions I had. We had to change our plan a little bit on the wedding day due to weather but everything turned out perfect anyway. All of our guests comment on how great the food was and of course the beautiful view.

Thank you so much!

The Reach Key West, Curio Collection by Hilton's reply:

Thank you Krissy! Weather couldn't stop this beautiful event from happening and turning out as amazing as we imagined.
Ali Sent on 11/28/2015

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The Reach was hands down the most perfect wedding location. It is a one stop shop for a ceremony and reception site. We had an incredibly enjoyable experience working with the staff, especially Marina. She was extremely organized and attentive making sure every detail was exactly how we had pictured.

It rained all day before our ceremony/reception. The staff was extremely calm/attentive and never once made us feel like we had to settle on plan B because of the weather. After the skies cleared it was a perfect ceremony and reception. We would not change a thing about our wedding day thanks to The Reach! If you are going to get married in Key West but sure to go to The Reach! Thank you from the bottom of our hearts for making our wedding a beautiful and special memory!

The Reach Key West, Curio Collection by Hilton's reply:

Thanks Ali & Ryan! It was truly a beautiful wedding. Best of luck to both of you.
Amanda Sent on 11/29/2015

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The most amazing experience of my life! The staff at The Reach was so professional, so great to work with, and I can honestly say I felt so relaxed knowing that they took care of everything. Our wedding guests raved about the food and the service. Also, Marina Ray is THE BEST! Talk about a professional. She went above and beyond and made our day so special and we can't thank her enough!

The Reach Key West, Curio Collection by Hilton's reply:

Thank you! It was a fun beach wedding and we are so glad we made your experience unforgettable. Our best to you and Nolan!
Laura Sent on 11/25/2015

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Our ceremony was off the property. Forty guests attended our wedding reception at the outdoor terrace for a fabulous four course dinner. The food was delicious with generous portions and nicely presented. The wait and the kitchen staff were sincere and professional. The venue was beautiful. Duarte Floral decorated the tables beautifully. Marina Ray is a great planner. From the moment we met she was helpful and consistently sincere and supportive throughout our 11 month planning process.

The Reach Key West, Curio Collection by Hilton's reply:

We are glad we created a beautiful experience for you and Eric. Best of luck to your whole family and congratulations!
Karla Sent on 11/12/2015

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Marina at the Reach was absolutely amazing. She always responded right away and was very accommodating. The location was absolutely beautiful!

The Reach Key West, Curio Collection by Hilton's reply:

Thank you! We wish you, Matt and the kids a great life together.
Andrew Sent on 11/23/2015

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The Reach is the perfect resort for "one stop shop" type of wedding plan. It has restaurant cooking delicious food and serving high quality drinks. It has an amazing event coordinator named Marina. Marina has been unbelievable professional and brilliant at preparing our wedding. Marina makes our experience very exciting and positive all the way to the end. She always go out of her way to make sure our unique requests are met. We decide to married at the gazebo on the pier because of the water surrounding it. The Reach staff and Marina set up the ceremony in the most beautiful manner. The honeymoon suite at the Reach is in perfect size for the wedding party to come over and have drinks before the wedding. Also, we have the direct view of the gazebo from our room. I can go on and on about how much my husband and I love the Reach's service and amenities. I strongly recommend you to consider this vendor and Marina as your event coordinator.

The Reach Key West, Curio Collection by Hilton's reply:

Andy & Geoff, thank you very much for the review! It was lovely working with you and for you. Have a wonderful life!
User2415212 Sent on 11/08/2015

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Marina and her team did a wonderful job on our intimate destination wedding in beautiful Key West, FL. Our reception was held at sunset on The Reach pier and reception was on the terrace overlooking the beach. We had family and friends travel in from Los Angeles, Washington DC, Dallas, San Diego, & Charleston and everything was coordinated beautifully. Marina takes time to learn every couple and all of the family dynamics that go along with a wedding. The other great thing was that we did most of the communication via email. Although this may not work for every bride and groom, it worked for us because we are both technology consultants with busy family commitments and "on the go". Thanks to Marina and the Waldorf for making it such a great day. We can't wait to come back and see you on our anniversary! Much Love, Alan & Cheryl

The Reach Key West, Curio Collection by Hilton's reply:

Thank you for the heartfelt review. We are very happy you and your family could enjoy a nice evening together, especially your daughter and nice, the cutest! We wish you both and your families much love as well.
Mindy Sent on 10/26/2015

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I would defiantly recommend The Reach for a PERFECT place to hold a wedding. We only had four months to plan this event and every aspect was done beautifully! Marina Ray was absolutely the best she handled all of the details and stayed in touch with all the other vendors involved. It was a beautiful ceremony and we had a small dinner at the resturant after the ceremony. I had just held and planned my oldest daughter's wedding four months before and if I had done the wedding at The Reach first it would have been hard to not repeat that experience because it was stress free! Our wedding was small and intimate and we could not have been more pleased with the entire experience! The only complaint was the dinner afterwards took too long but it was not a busy time and there was only one waitress.

The Reach Key West, Curio Collection by Hilton's reply:

Thank you, Mindy! The ceremony was lovely and everything looked beautiful.
We apologize about the delay at the restaurant, I will pass this on so it does not happen again. Send our best to Julia & Tyler!
Abigail Sent on 10/28/2015

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My husband and I are from and live in the UK, and decided to marry in Key west. It was quite a large and difficult task as I decided not to have a wedding planner and to plan it all from the UK by myself. The whole planning process took about 18 months in total from when we booked the Reach, and Marina helped me every step of the way. Considering she is not a wedding planner I feel she went above & beyond to make sure everything went to plan and that we were happy and had the most unforgettable wedding. We had our ceremony on the gazebo, then cocktail hour and a grill reception on the beach. It was perfect! There was a problem with some seaweed that had washed up on the beach, so we we're offered the terrace for our reception instead (because there was a funny smell) but decided to stay on the beach and it wasn't a problem at all. There was even a man on a tractor clearing the seaweed for hours at 8am! From the moment we arrived at the hotel we were looked after by all the staff, and after having so much contact with Marina it was so lovely to finally meet her. I would recommend this venue to anyone, the views were incredible and the food was fantastic! I just wish we could do it all again!

The Reach Key West, Curio Collection by Hilton's reply:

Abby, thank you very much for the kind review. We hope you and Alex get to come back and visit us again for an anniversary!
Vira Sent on 09/22/2015

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We had only month and a half to plan our wedding at the Reach and Marina made it possible and worry fee!The staff was very helpful and welcoming. Considering the fact that we are from Chicago i thought it would be a headache to make sure everything would be the way we wanted but Marina and the crew proved me wrong:) We are very grateful that our special day was really special!!!
Thank you Marina and everybody who had something to do with our wedding!!!Unbelievable and unforgettable:)Vira&Ibrahim

The Reach Key West, Curio Collection by Hilton's reply:

We made it happen! It was fast but it all came together seamlessly. Thank you for choosing us and best of luck to you both!
Cara Sent on 09/09/2015

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From the moment we arrived till we left The Reach staff was amazing. They were so helpful, friendly, and knowledgeable of the island. The hotel it's self is beautiful but what made us choose here for our wedding was the pier. What a beautiful backdrop with a cool breeze!!! My wedding day was amazing!! And all thanks go to Marina. She kept us at such ease with planning a destination wedding. She quick to answer any questions we had, and we had a lot. The day went so smooth and flawless!! Again amazing staff worked my small cocktail hour after ceremony. We over looked the ocean on their terrace. Breath taking view!! If your considering a Key West wedding The Reach is where to do it!!! Thanks again Marina!!
Cara

The Reach Key West, Curio Collection by Hilton's reply:

Thank you for the praise. It was our pleasure to work with you and your family.
Nancy Sent on 06/08/2015

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The staff and venue was best in class! Marina and all of the team at The Reach were super accommodating and responsive to any requests and needs. They made my wedding a fairly tale and an experience my guests and I will never forget! If you are looking for a fairy tale wedding experience this is the location for you.

The Reach Key West, Curio Collection by Hilton's reply:

Nancy & Tony, we are very happy we made your dreams come true! Best of luck with everything :)

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