The Ridges Resort on Lake Chatuge Reviews

We looked around extensively for a wedding venue that fit our needs. The Ridges Resort is absolutely breathtaking! Our coordinator Andy, was very friendly and easy to work with. She (along with the entire Ridges Staff) was professional, responsive, organized, detailed and worked with us to make our day absolutely perfect. We can't wait to visit the resort again!

Getting engaged right before COVID-19, we were excited to have our wedding at the Ridges. When we saw venue nightmare stories, weddings cancelled, we started to panic. Andy from The Ridges put all our minds and hearts at ease with making our big day a realty.
This is the perfect venue if you want a more intimate weekend with friends and family while being in a beautiful place, with incredible food and activities.
Wedding day was a BREEZE, we got a ton of compliments on the food, and walking into our reception and seeing the magic the Ridges created brought me to tears.
I'm so glad we have a place we can go back and relive the best day of our life. Our memories at The Ridges are just starting thanks to wonderful and outstanding hospitality!!

The Ridges Resort on Lake Chatuge was a lovely venue for our son's Rehearsal dinner. The Red Banks Room was chosen for the dinner, and was the perfect spot for our guests to relax and enjoy a meal together before the wedding the following day. The event coordinator was superb to work with before and during the dinner. Her attention to details and her desire to meet our requests for the event went above and beyond what we expected. The food was delicious, the room set up was perfect, and the serving staff were all gracious and helpful to meet our every need.

Selecting The Ridges was a last minute option for us. We had a destination wedding planned in the Caribbean but due to COVID it was changed 2 different times then eventually cancelled so with only just over two months before our date we found The Ridges online during a search of areas we loved. We knew moving it to the mountains was the best idea during the pandemic to avoid a possible third time changing our wedding. Andy was our first contact with The Ridges, she provided us with the details needed to make the decision to secure the location and start planning. We opted for an inclusive package they offered which made things really easy. Because we originally were doing a destination wedding though none of the additional "traditional" things you think about were needed until now such as flowers, dj, cake, etc. so we started to panic once we realized we were going to have to essentially plan a full out wedding in such a short time... Oh and by the way this was all done remotely and without seeing the venue at all so we had to place all of our trust in Andy to lead us through this process. She made herself available during all hours of the day on the phone or through facetime she walked us through various venues on location. We immediately felt a comfort level with Andy, she gave us her opinions, honest feedback, and told us what we needed to focus on to pull off this wedding for us and 50 guests, taking the burden of the planning from us. Fast forward to when we arrived the week of our wedding, by then we had already felt like Andy was family. She greeted us with a giant hug and we started to walk the facilities. Up until the last minute possible she allowed us to make final decisions and changes without question. Immediately we felt at ease that everything was together exactly as she had stated and how we wanted it, I cant tell you how stressed we were until that moment. We finally were able to start enjoying the week and knowing that Andy had everything under control. We also hired Andy as our Day Of coordinator, which was worth 100x the value. She handled every little detail with the vendors, the venue, our family, and anything else thrown at us which there was. A hurricane decided to form and find its way through the mountains the day of our wedding, in late October in the mountains, of course it was 2020 why not?! Andy had already been monitoring and anticipated secondary locations and fully set them up in preparation our beautiful lakeside ceremony would have to be moved indoors. Instead of calling it and moving on which would have been easy for them to do, she allowed for us to wait up until the very last minute possible to try and keep our wedding outdoors. We had to monitor the grass and rain but luckily it all subsided 1 hour before the ceremony began and the staff started setting everything up. Andy saw us through the ceremony, reception, and even stayed for a while ensuring everything went out without us having to worry about a thing. After all we went through to get to that day it was better than we ever could have imagined.
Now here is the down and dirty:
The Ridges located directly on Lake Chatuge with a gorgeous view of the lake and mountains. The resort is older but recently renovated. The rooms were spacious and nice. The grounds were well kept and we were able to enjoy the amenities and outdoor spaces throughout the week. They have their own restaurant which is the ONLY restaurant on the lake with the most amazing views. They were going through management changes of the restaurant so there were some closures throughout the week which is a bummer, they lost a lot of money with it not open during this time and we had to eat at alternative places throughout the week. Staff - This is a small mountain town so we didn't expect the Ritz but everyone was super friendly. Some of the front desk associates could use some additional training but again nothing that was of issue. They do promote nightly fires but each night we went outside there was no firewood to be found. Megan, the new GM at the restaurant was also serving for us at the wedding. She is another GEM and so grateful they gave her the role to help get the restaurant back on track. Andy as we stated before was beyond anything we could have imagined and I can tell we will be in touch through the years.. Location - convenient to many trails and waterfalls, and Helen this was the perfect location for us. All 50 of us took over many restaurants and venues throughout the week and everyone was outgoing and friendly to us.
All said I would highly recommend this venue and specifically ANDY if you have any desire for a beautiful mountain wedding.

I had a small wedding but planned and executed it in 4 days! It wasn't a shotgun wedding! I loved my experience with The Ridges Resort and everything came together perfectly! My ceremony was on the pier and made for the best wedding pictures! Christa Subia who works on property officiated and did a wonderful job! Everyone was amazing! The front desk agent even helped me surprise my now husband. My husband did not know his Dad was going to be able to make it. She sent him in the right direction without giving it away. Resulting in such a meaningful moment between father and son. They will absolutely go above and beyond for their clients and guests.

The ridges went above and beyond to make sure our big day was perfect. Rooms were great. Grounds are breathtaking. Staff was super friendly and hard working to make sure guests were happy. There’s something on the grounds for everyone to enjoy! Such a stress free and fun weekend!! Book now!

The venue was beautiful and the staff were exceptional! We are so glad we booked with the Ridges. Our guests travelled from all over to come and loved the experience. Highly recommend making a long weekend of your wedding if you book this venue.

A 2020 engagement was the best part of a hard year. Planning for a 2021 wedding felt a bit intimidating based on the uncertainty of our times. Thus, Andrea and Steven and their fabulous hospitality team were a much needed boost of reassurance as we planned the May rehearsal dinner. They all far exceeded our expectations for quality, design and service. We highly recommend The Ridges Resort at Lake Chatuge.

The Ridges was the absolute perfect place to have my fairy tail wedding! The staff was wonderful that helped everything flow. I want to really emphasize how AMAZING Andy was with the whole process of keeping us in the loop, making sure that everything is going to flow today, and an unbelievable day of coordinator. Our wedding wouldn’t of been the perfect day it was without the Ridges, but most importantly, Andy! Thank you guys so much for our fairy tail wedding.

We had our wedding nearby and wanted for our guests to have multiple lodging options. We had a supplemental room block at The Ridges Resort and were so pleased with the service and flexibility. The location and views are fantastic and really gave our guests a sense of being away and on vacation, which is just what we were going for. There are firepits along the lake and the lobby has strong mountain lodge-vibes, which is just what we were hoping for. Thanks again!!

The Ridges Resort was the perfect place to have my dream wedding! The ceremony backdrop was breathtaking and appeared just as we were shown in pictures. It was the perfect weekend get-a-way for friends and family. We also had such a positive experience working with Andy Allen at The Ridges Resort as our wedding coordinator. She was always available to talk with us during the planning process. On my wedding day, Andy helped everything fall into place and I would highly recommend her as your wedding coordinator.

We had our wedding here on 5/29/2020. Everything was fantastic to the venue, the food, and the service. Andrea was a pleasure to work with and eased our minds with many options and back up plans. Plus she was so kind and professional. We all made so many memories that weekend and it would not have been the same if not for the Ridges Resort and their phenomenal service. Highly recommend!

We absolutely loved our wedding at the ridges resort. Beautiful place and affordable.

I absolutely cannot say enough good things about the Ridges Resort. From the first time we viewed the space and meeting with Andrea Allen, we knew this is where we wanted to spend our special weekend. The grounds are beautiful, with so much for the guests to do, and the rooms/ venue spaces are newly updated and so nice.

Andrea (Andy) was a huge reason why we chose The Ridges. For a year and a half, she assisted us with everything, never letting a question go unanswered. When it was finally time for our special day, Andy made sure everything went absolutely perfect! She even hurt her foot before the ceremony, but pushed through until everything was good at our reception like an absolute boss. She was amazing and will make sure your day is perfect!

The rest of the Ridges Resort staff was also incredible. They made sure my now husband and I, as well as our families, were happy and having a great time all weekend. The staff that assisted with the rehearsal dinner and ceremony were also wonderful- they always made sure Kyle and I had drinks in our hand, ate enough, and even accommodated our special requests.

Again, I cannot say enough good things about The Ridges Resort on Lake Chatuge- this is definitely the place to have your destination wedding!

Our wedding at the Ridges Resort was amazing. The staff is friendly and the atmosphere is so serene. Our wedding guest are still raving about the food, staff and the event as a whole. Our ceremony was held on the lake pier and the cocktail hour/reception took place in the Red Banks Ballroom. The weather was perfect and we could not have chosen a better venue to host our event.

We couldn't be happier about having our wedding at The Ridges Resort! The staff went above and beyond for my wife and me and all of our guests. Pros: (1) There are multiple locations on site to get married. Our wedding was in December, so we had it all indoors. The ceremony was in a large conference room overlooking the lake, our cocktail hour was in the lobby, and our reception was in the ballroom. There are also multiple locations by the lake if you are having an outdoor wedding. The food is delicious. (2) Before booking our wedding with The Ridges, we went to its restaurant to test the food and the professionalism of the staff- both excellent! The price point is also amazing for drink and food packages. (3) Our photos had stunning backdrops of the lake, mountains, and property around the resort. (4) The staff. Andy was fantastic as our on-site coordinator. She was detail oriented and worked with our budget to make our wedding everything we had dreamed. The catering staff, wait staff, and hotel staff are friendly and will do everything possible to make sure you and your guests have an amazing time.

Andy actually made our dreamed night happen, she kept us on schedule and made all the hassels disappear! I'll be forever grateful with Andy!

Andy was an amazing coordinator. She made sure every detail was accounted for and made she we were as prepared as we possibly could be.

After we toured the Ridges Resort, we knew there was no where else we could possibly get married. Andy, the venue coordinator, was a huge blessing and kept us informed all along the way. On the day of the wedding, the venue did everything they could to make sure everything was perfect. We are still hearing from guests about how beautiful our venue was and how they cannot wait to go back to visit in the future. All of the staff on site is so helpful, and the food was delicious. If I could give them more than 5 stars, I would. I would highly recommend The Ridges to anyone wanting to get married in the Blue Ridge Mountains!

The Ridges is a gorgeous venue and provided the perfect backdrop for our multi-day Indian wedding. The staff was courteous, professional, patient, and extremely generous with their time and attention to detail. The chef created exquisite desserts; bartenders were able to handle the high volume of guests with ease; the servers were kind and efficient; and the wedding coordinator for the Ridges, Andrea Allen, went above and beyond to make sure every detail of the wedding was as planned. Andrea was organized, flexible, and extremely accommodating for our many guests and vendors. Even though it was a rainy day, there were very few complaints from guests because the Ridges' staff made sure everyone had a wonderful experience.

Beyond expectations! Andrea took great care of our traditional Indian wedding to make sure everyone enjoyed the celebrations. Thank you!

Andrea Allen was extremely professional and made my sons wedding weekend so enjoyable. Everyone who traveled to the wedding venue was so complimentary about the venue, hotel rooms and food.

Andy and the entire staff at The Ridges was nothing short of Amazing !!!
From the minute we met y’all to the day of The Wedding you all were there for us every step of the way.
When it came time to leave I felt like I was leaving with a whole bunch of new Friends!
Thanks for your Kindness and Professionalism!
Y’all are the Best!!!

The weather was perfect and the location was out of this world beautiful! The food was delicious and the staff great. Andy at the Ridges helped with detailed planning at every step. Everything went just as we wanted, down to the seaplane entrance.