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The Sterling Reviews

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Reviews

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89 Reviews
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98% Recommended by couples

Awards

89
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
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    Sharon H. Sent on 01/08/2024
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    Awesome Venue

    We had our wedding on New Year’s Eve and I could not have been happier! Hannah was our coordinator and made the whole process so easy. She was organized, calm, responsive, helpful, detail oriented and made sure every part of the day was planned out, from getting ready to the midnight countdown. She made incredible suggestions for vendors and all of the vendors I used immediately told me that I had made a great choice choosing The Sterling which was really great to hear during the planning process. The day of the wedding, everything went so smoothly and I had no stress as the bride. All of my guests and family complimented on how great the food and service was. My bridal party and family was well taken care of the whole night. It was amazing going into the reception without any stress because I had full confidence in The Sterling. The venue is stunning, especially in the winter/dark and our pictures inside and outside are beautiful! This is a great venue and I would recommend it to everyone!
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    Martina S. Sent on 12/29/2023
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    Book this venue!

    I had the most amazing wedding experience at The Sterling with Michael & his team. My now-husband is in the military so we did not have the most time to plan our wedding which was stressful in itself, but Michael made the whole process smooth and go as easily as possible. He was very flexible and we were able to do everything we wanted for our wedding. It was the most perfect night and we are so grateful for this beautiful wedding venue & fantastic team. I would book The Sterling and work with Michael if I had to do it all over again.
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    Morgan M. Sent on 02/09/2024
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    HIGHLY recommend the Sterling

    We would HIGHLY recommend the Sterling at Arrowhead for your wedding venue. We worked with Tanya Sue who was an absolute angel during the stressful wedding process. We sent sooo many emails with so many questions, and Tanya Sue never hesitated to promptly answer any question that we had. Tanya Sue and the Sterling team fulfilled all of our requests that we had, and were even super flexible as we made a few last minute changes to our ceremony towards the end. The Sterling team had such amazing aesthetic design and made our tables and overall decor look so classy and absolutely stunning. We felt so supported on our wedding day, as Tanya Sue and the team guided us through every step of the way. Our guests raved at how beautiful our wedding was and how incredibly delicious our food was. Tanya Sue and the Sterling team made our dream wedding come true, and we would recommend this venue to anyone looking for a stunning venue with amazing service.
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  • J
    Jessica M. Sent on 12/01/2023
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    All around the best in the business

    We had our wedding here 11/25/23 and I would choose this venue over and over again! Michael and his team at The Sterling were everything we needed and looking for. From start to finish the process was made so easy. I’ve dreamed of my wedding day since I was a little girl and they delivered on every aspect and exceeded all our expectations. We are still getting compliments on the food, service and how beautiful the venue was. They were worth every penny that we spent. If you are debating between them and another venue choose The Sterling, you won’t regret it.
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    Angie L. Sent on 09/04/2023
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    Pick the sterling!

    The Sterling was top notch to work with! Paige and Hannah make wedding planning so easy with their help. Our guests had nothing but positive things to say regarding our wedding. The food was outstanding and not one detail was missed. If you are between two venues - definitely pick The Sterling because you will not regret it!!!
  • Jasmine
    Jasmine N. Sent on 10/19/2023
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    Best Venue Ever!!!

    The sterling was the best place and the only place i wanted to get married. Everything was so beautiful and my coordinator Tanya made everything so easy. I would choose this venue all over again. Everything was so beautiful and it was perfect!!! look no more, Onlt wedding venue you need!! and don’t get me started on the amazing food!!!

    The Sterling's reply:

    Jasmine! Oh my gosh, it was amazing to work with you and Nicholas for your special day! Thank you for choosing The Sterling to celebrate. Your band was SO fun and your late night snacks were a huge hit! We're happy knowing it was such a perfect night for you both! You two made it so easy and fun for our whole team to work with. Everyone LOVED your Harry Potter Snitch cake too! Congratulations Mr. & Mrs. Dillon!
    Love Always, Tanya and The Sterling Team
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    Theresa J. Sent on 10/23/2023
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    Highly Recommend

    my husband and i had the pleasure of getting married here and not only was the venue itself beautiful but our planner Michael was amazing! the day could not have turned out any better
  • Megan
    Megan J. Sent on 08/27/2023
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    Best Venue Ever!

    The Sterling made our wedding the most magical day of our lives. The staff were on top of every last detail making it the perfect day. All of our guest had a great time and are still talking about how delicious the food was.

    The Sterling's reply:

    Hi Megan & Ron, Thank you so much for taking the time to write your review. Truly appreciate it very much. It was so ironic you booked the Sterling and we had to opportunity to work with you. Your Wedding was so much fun and everyone seemed to really have a great time. You both are so blessed with your family and friend circle. We can't wait to hear about all your updates. Cheers to your life together and sending so much love your way. Love always, Michael & The Sterling Team
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    Gianna Sent on 10/25/2023
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    Perfection in every way

    From the very beginning of stepping foot into the Sterling, we knew instantly that the venue fulfilled our dream vision for our Wedding day! What would be the cherry on top, is the amazing people and team who we had the honor of working with. Michael, our wedding planner was an absolute pleasure to plan with and no doubt, well deserving of his most recent accomplishment of winning the Best of 716 for Event Planner award. He truly went above and beyond and made the planning process, to the day of, so very simple and stress free. Our guests were blown away and very impressed on how talented and wonderful Michael and his team were the day of our wedding. Everything was so efficient and smoothly done, that we were were able to enjoy the day and night with family and friends without any worries at all. The suites were clean to get ready in and hang out prior to the ceremony, the food and drinks were delicious and the outdoor grounds made the most perfect scenery to capture all the moments on our special day. I can not speak more highly of a venue and their team! We will cherish always, the beautiful experience that the Sterling gave us on our Wedding Day.
    -Love, Michael and Gianna
  • Sammy
    Sammy T. Sent on 08/02/2023
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    The Best of The Best

    Where do we even begin? The Sterling Team has gone ABOVE and BEYOND to make our wedding day THE BEST ever! Michael and the team were very responsive, helpful, and made every part of our wedding (including the planning stages for a full year ahead of our special day) so easy and very stress-free. If we had to do it all over again, we would DEFINITELY choose The Sterling. There was not one part of our day that we had to worry or stress because the team is just that great and on top of everything! They were kind, respectful, willing to do anything we asked, and just great people to work with! Our guests were truly impressed by the staff as well. If you want the best wedding ever, check out The Sterling! You will not regret one thing about the AMAZING team or venue! Thank you Michael and The Sterling Team! -Sam and Mike

    The Sterling's reply:

    Hi Sam & Mike, We knew you two were a Sterling couple from the get-go, and We're so happy for you both! You both have a heart of gold and it really shined on your special day. All of your guests were so enjoyable. Those blue hydrandreas were so elegant. You both are high class all the way. Sending so much love and joy your way. We can't wait to see where your future takes you both. Can't wait to run into you both again somewhere soon. It will happen. Love always, Michael & The Sterling Team
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    Dennis L. Sent on 07/11/2023
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    Satisfying Dad

    Michael was by far the best wedding planner by far.He was the best person to take care of everyone needs.we appreciate everything he has done for both families!!!

    The Sterling's reply:

    Hi Dennis, So great to hear from you. Appreciate you and your kind words. Morgan and Ryan's Wedding was a dream come true. Everything was so enjoyable and smooth. It makes the world of a difference when the families are so thoughtful and wonderful to work with. Hope to see everyone soon. Warm Regards, Michael & The Sterling Team
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    Alyssa E. Sent on 06/14/2023
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    Amazing Venue and Service

    We absolutely loved everything about The Sterling and our coordinator, Hannah, was incredible to work with. We’d highly recommend both the venue and her for your onsite wedding ceremony/reception needs. Thank you Hannah and The Sterling for helping us organize the greatest day of our lives thus far!

    The Sterling's reply:

    Alyssa & Brian,
    We could not be more happy for you two, and we are truly honored to be a part of your big day. We can't wait to see where life takes you both! Cheers to a lifetime of love and happiness.
    Love, Hannah & The Sterling Team
  • Kevin
    Kevin L. Sent on 09/02/2023
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    An Enchanting Day & Night!

    Michael, Hannah, and the team at The Sterling at Arrowhead Golf Club made my Ashlyn Rose & I feel welcome from the start. Dare I say, we've been told by some of our guests that it was "the best wedding, ever." Thank you, and horns way TF up! - Kev

    The Sterling's reply:

    Hey LoVullo Family, So blessed you both booked the Sterling for your Wedding Venue. Your wedding was so original and amazing to be apart of. We will always hold a special place in our hearts for you both. We can't wait to see the future generation of the LoVullo Family. Thank you for everything and sending so much love your way. Warm Regards, Michael, Hannah & The Sterling Wedding Team
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    Samantha C. Sent on 06/11/2023
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    An absolute dream!

    The Sterling is such a beautiful venue! We had the pleasure of planning our wedding with Hannah who made this process so easy and fun! She was extremely helpful when we were making decisions and was able to make suggestions when needed. On the day of the wedding, she was extremely attentive as were the rest of the staff. If we needed anything, there was always someone there to help us. The entire day was seamless and flawless. There were so many little touches and details that were executed perfectly. We literally could not have asked for anything more. All of our guests have told us all good things about this venue like how beautiful it was, how nice and accommodating the staff was, how good the food was and so much more! We 100% would recommend this venue and Hannah for any wedding.

    The Sterling's reply:

    Sam & Matt,
    What an honor it was to be a part of your big day! Not only were you two just such a fun time to be around, but also your wedding party and families were so much fun! The entire day was so perfect! We appreciate all of the amazing feedback and will be sharing with our serving and kitchen staff. We love you guys!!!
    Love, Hannah, Paige & The Sterling Team
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    Emily A. Sent on 06/18/2023
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    Dream Wedding at the best venue, Best Planners

    When we first visited The Sterling, we fell in love with this venue and booked our date on the spot. We knew we didn't need to look anywhere else - this venue has absolutely everything you could want with the best people organizing your big day. We live several states away and a huge plus was how easy they made organizing everything. I can't say enough how perfect everything was on our actual day and STRESS FREE! Everything was tailored to us as a couple and what we envisioned for the day. I don't know how they could possibly make the planning process any easier or more fun - I was never a stressed out bride trying to plan my wedding. The day of, Jade, Michael and Paige took care of absolutely everything so we were able to enjoy everything start to finish. The bride and grooms suites were also so nice to get ready in. I'm so so happy we chose The Sterling.

    The Sterling's reply:

    Dear Emily & Jared, We are so honored that you booked the Sterling for your Big day. Your Wedding day was awesome to be apart of. You both were so fun to be around. Your late night snacks were such a hit and everyone loved the dancefloor. Emily your dress was so elegant, you looked just like an angel. Sending so much love to you both in Virginia. Hope to see you again when you are in town. Love Michael & The Sterling Team.
  • Christina
    Christina S. Sent on 06/02/2023
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    Josh & Christinas Wedding day!

    Micheal was so wonderful to my now husband & I, he truly made all our dreams come true the day of our wedding & everyday leading up. He was so patient & kind to us. The venue itself was a hit, stunning, clean, and efficient. Finding the sterling & Michael was everything to us throughout our wedding experience. Beyond professional. My guests rave just as much & wish they had a Michael to help their day go as smoothly!!!!

    The Sterling's reply:

    Hi Christina and Josh,
    Thank you so very much for your thoughtful review. Your Wedding was so fun to be apart of and we had such a blast. The love that you both share for each other is so special and it was a pleasure working with you both. We can't wait to see where life takes you both and hear all about your updates as husband and wife. Wishing you both all the love and happiness in the world.

    Love always, Michael & The Sterling Team
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    Dillon M. Sent on 03/20/2022
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    Krystle is a breath of fresh air to this experience!

    My fiancé and I have always wanted a wedding that is non traditional and out of the box. Instead of a dance floor we preferred to do lawn games and many different activities (like lazer tag) to keep the day/night fun for everyone. We are including our two Dalmatians for our wedding and the theme around it is black and white and spots. After searching and speaking with multiple vendors, we found many of them were not as excited or passionate about our ideas like we had hoped. When we recently met up with Krystle to see The Stearling and shared our ideas, she was just as excited, if not, more excited than we were about our plans! It was so refreshing to tell her everything we wanted that would differ from a traditional wedding and we could hear it in her voice and see it in her face how happy she was to help us make our special day trurly fit us. As far as the venues atmosphere and appearance, we both teared up instantly driving into the venue looking over the shear beauty of it. Krystle made the pricing and the wedding process so easy to understand in the short hour we were with her. She provided incredible ideas on top of all the ideas we already had, like putting the ceremony chairs in a circle resembling a spot of our Dalmatians. We are from Syracuse, and the 2+ hour drive is 100% worth it to have her and the other amazing and personable people and vendors we met that day. If you are from the Syracuse or Rochester area, we HIGHLY recommend scheduling a tour with Krystle to experience what we had experienced with her. It is the perfect place to make all your dreams and ideas for your wedding day come to life right before your eyes. It is a place I would rate a 12/10!

    The Sterling's reply:

    Hi Dillon and Brittany!
    You guys are seriously the best and so much fun! We absolutely loved all of the ideas you both had and cannot wait to help you plan. We are honored to help your vision come to life.
    The entire team here cant wait to meet your fur babies and get you guys hitched!
    Love,
    Krystle, Michael and Your Sterling Wedding Team
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    Breanna H. Sent on 05/04/2023
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    Amazing!

    The Sterling was the best decision we ever made! Paige and her team made the process of planning the wedding as easy as possible! Everything was communicated clearly and we weren't left wondering about any details. They communicated with my outside vendors and everyone understood everything that would be happening without question.

    The day of the wedding was the best part of the Sterling! From arriving in the morning and getting ready, to the food coming out hot for all 200+guests, they executed our day perfectly. They even think of the small details such as having our passed horderves placed at the head table as they knew we wouldn't get any as we would be talking to our guests during happy hour. The staff also brought drinks to our table during dinner while the bar was closed.

    Again and again I would recommend the Sterling to any and everyone!

    The Sterling's reply:

    Breanna & Tyler, Thank you so much for your kind words. Small details are our favorite because they make the biggest difference in the memories you look back on of your big day! Both you, Tyler and your families were a dream to work with! We honestly had so much fun throughout the night with your family (and all of your guests) - they were a blast to be around - Even we didn’t want the night to end! Wishing you both a marriage filled with lots of love and happiness.
    -Paige & The Sterling Team
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    Allison J. Sent on 05/18/2023
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    Outstanding

    Can get expensive, but very flexible and understanding to your needs. Day of coordinator, Hannah, did so much more than the “day of.” Easy and quick to get ahold of during the whole process.
  • Kristen
    Kristen W. Sent on 07/04/2023
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    The Sterling

    The Sterling staff are just so amazing to work with and were very quick with their response to my questions. If you are thinking of having your wedding here, do it! Make sure you upgrade to the white glove package, so that you can have Michael by your side throughout the process. He was loved by my family, friends and especially us 💕 he is the best of the best. We wish we could have this day all over again and multiple people asked if we could have a redo of the day so that they can enjoy the Sterling all again! Thank you for all that you did to make our day perfect. - Kris and Mike 🩷

    The Sterling's reply:

    Hi Kristen & Mike, It was truly a blast getting to know the both of you during the planning process. You both were always so friendly, generous and kind. Your Wedding Design was epic. It was awesome to be apart of the set up because it got us really excited about the big day. I'm so glad you both found the Sterling and I got to plan with you. Your families were so fun and enjoyable it made us feel like we were at home. Wishing you both a lifetime of happiness and endless love. Thank you so much for everything. Love always, Michael & The Sterling Team xoxo
  • Cassidy
    Cassidy Sent on 03/08/2023
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    Beautiful and smooth

    Our experience at the Sterling was absolutely amazing. Paige was absolutely incredible and helped us with our every need and was very flexible and accommodating. From helping us set up our own makeshift Photo Booth to last minute requests and changes. She was so responsive and sweet and warm and our wedding went off without a hitch and all of the guests raved about the food, the atmosphere and the venue. I would absolutely choose to have my wedding here again!!

    The Sterling's reply:

    Cassidy & Gabor, We are so happy that you both had such an amazing time and were able to relax and enjoy your night! Thank you for all of your kind words, we truly appreciate it. We all absolutely loved working with you both - it was such a pleasure. Hope you are enjoying married life together. Wishing you all the best in your future endeavors!
    -Paige & The Sterling Team
  • B
    Beth D. Sent on 01/21/2023
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    Magical Day

    The best staff on earth. Seriously couldn’t have asked for better. We felt like we had our own personal assistants. Michael and the crew were amazing and easy to find any time we had a question. It made for the most perfect celebration.

    The Sterling's reply:

    Hey Beth,
    Thank you for taking the time to leave us a 5 star review. It is truly appreciated and goes a long way for future couples. We all had a great time working with and getting to know everyone. Lara and Connor are meant for each other and it was shown on their special day. Wishing you all the best in the future and don't be a stranger on the golf course.
    All the Best,
    Michael and The Sterling Wedding Team.
  • Latesia
    Latesia Sent on 10/26/2022
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    Has a Beautiful Wedding AND They Took My Feedback Seriously

    The Sterling was the first venue my fiancé and I visited and we knew we wanted to get married there immediately. We paid our deposit in 2021 for an October 2022 wedding.

    In the final months before the wedding there was some slowness in responses and miscommunication between me and our assigned coordinator. This didn’t cause any major problems for our day, which essentially went off without a hitch, but it did cause some unnecessary, last minute stress.

    I waited a few days to email the Sterling to make sure I wasn’t still fueled by post-wedding nerves, and outlined my critiques with my assigned coordinator. I tried not to be unnecessarily harsh because I have an extensive history in customer service and direct client service and know first hand that unexpected situations happen. But, I was disappointed at some aspects of service and wanted them to know.

    Paige had taken over as our primary venue coordinator last minute, so she handled my email. She and the Sterling team took time to look into my concerns and did not respond with defensiveness. They apologized for the hiccups, actually shared an addition to their coordination process to avoid this type of situation in the future, and went above and beyond to send me and my husband a gift in response to something I jokingly mentioned a couple of times to Paige via email.

    I don’t expect perfection from anyone or anything - that’s just not realistic. However, I am very sensitive and sometimes critical of sub par customer service. Paige and the Sterling team made me feel listened to and comfortable after I essentially sent a complaint email: a lot of business and people would not or could not do that.

    I was going to leave a positive review no matter what because the majority of our time working with the Sterling and our original coordinator was amazing and me, my husband, and our guests had a great time! Their response to my constructive feedback is what bumped this to a 5/5 for me.

    Food/Drinks: 5/5

    Venue Decorations: 5/5

    Surrounding grounds for photos/frolicking: 5/5

    Bride and Groom Suites: 5/5

    Accessibility: 5/5 (enough space for people with a wheelchair or walker to navigate, bathroom on first floor)

    Professionalism: 5/5

    Parking: 5/5

    Photo Credit: Alana Adetola Arts Photography
    Facebook - Alana Adetola Arts Photography, LLC
    Instagram - @alanadetolarts___photography
  • Sydney
    Sydney M. Sent on 10/23/2022
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    Worlds Best Venue

    Words can’t describe how much I love the Sterling and their team. They made my dream wedding come true. From the first time I toured until after our wedding day, my feelings about it never changed. The staff is SO kind. We worked with Michael for a while and he was absolutely fantastic. He responded to every single email question I had (which was a lot) and was always so friendly. For the day of our wedding we worked with Tonya and Hannah and I am truly obsessed with them. They were so organized, nice, funny, and honestly my hype women all night. The night of our wedding was so smooth because of them. The food at the sterling is amazing and my guests can’t stop telling me about it. Not to mention the catwalk for our first dance (we got tons of compliments on it). It was really windy during my ceremony and we had to make a last minute decision on if we should do it in or outside. Hannah and Tonya helped me make this stressful and game time decision and kept me so calm. I can’t recommend the Sterling or Hannah and Tonya anymore. Anything I needed during the night (lights turned up, announcements made, etc…they helped me immediately) If you’re not getting married at The Sterling, I feel bad for you! Seriously the best wedding venue on earth.

    The Sterling's reply:

    Sydney & Collin- Talk about obsessed and we mean with you two!! Thank you for allowing our team to be a part of your special day! In the most stressful times, we always try to bring peace and resolution and we are happy we could do that for you. Then flip the script to your personal hype crew (talk about a team that can do it all haha)! That first dance spin was so epic on the catwalk we are STILL talking about it! But seriously, you two allowed our staff to become family on your wedding day and that means more to us than anything. You two will always have a home here at The Sterling.
    Love Always, Michael, Hannah, Tanya & The Sterling Team
  • Michael
    Michael K. Sent on 09/26/2022
    5 out of 5 rating
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    Amazing job!

    Michael and his team at the Sterling are nothing short of the truest professionals in the game. As a fellow wedding creative, working with this staff for couple’s weddings is extremely consistent time after time and are my go to choice. Mike is fun, professional, and delivers top notch results. Highly recommended!! -DJ Michael Khoury

    The Sterling's reply:

    Michael-Thank you very much for your review. It truly means alot to us when a fellow vendor reaches out and leaves positive feedback. We enjoy every second you’re on site. Your talent is unmatched. Can’t wait to have you back this year!
    All the best,
    Michael & The Sterling Family.
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