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Vernon Downs Casino & Hotel Reviews

Vernon Downs Casino & Hotel

Vernon Downs Casino & Hotel

Vernon, NY
4.8 out of 5 rating, 50 Reviews
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Reviews

4.8 out of 5 rating
50 Reviews
  • Quality of service
    4.8 out of 5 rating
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    4.8 out of 5 rating
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    4.8 out of 5 rating
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88% Recommended by couples

Awards

50
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2016 Winner
  • Jessica
    Jessica C. Sent on 05/10/2023
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    Excellent!!!

    I am so happy that we chose Vernon downs for our venue!! Our day was absolutely perfect! The wedding coordinator Brandy, helped us with our meticulous planning over the past year and a half and was absolutely amazing to work with! We had planned on getting married outside on the beautiful terrace, but some fast unfortunate storms called for a quick decision to move the ceremony inside at the last minute.. Vernon downs did a wonderful job making everything so beautiful and perfect for us despite the quick change. We couldn’t be happier with the job that the staff and venue did to make our day so perfect!! I recommend Vernon Downs 110%!!!!!!
  • Taylor
    Taylor H. Sent on 01/31/2023
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    Dream come true

    Booking our wedding here was the best decision we could have made. My husband and I knew we wanted a hotel venue and we looked at several in the area. We couldn't believe how much more favorable Vernon Downs' packages were compared to everywhere else. So much is included for such a reasonable price when you book with them! Our guests were able to book rooms for only $99 a night because they were having a winter special. We got the honeymoon suite complimentary for two nights, which was recently remodeled and had a great aesthetic. It comes with a Jacuzzi which was much needed! We also had use of their bridal suite which was bright and spacious and had everything we needed. Our ceremony and reception took place in the ballroom which was gorgeous, and easily fit our 150 guests with a large dance floor. We chose a plated package and heard only good things about the meals. (My husband and I could barely eat from the nerves!) They serve large portions, and you get to try everything a few months ahead of time at a complimentary private tasting! The open bar is included in your package, and the bartenders and staff were so friendly and accommodating. And lets not forget Brandy! She is the coordinator, and full-time superhero. She rolled with every crazy request I threw at her (including the 2 truckloads of decorations we brought). I'm pretty sure she never sleeps because she is always available, and responds to emails basically immediately. She also worked seamlessly with my vendors, which took a lot off my plate. There is no question she cant answer and no problem she cant handle. My husband and I didn't have to worry about a single thing on our wedding weekend - the staff took care of it all. From set up to take down, from the rehearsal dinner to the morning after, they were on top of it. I've rarely heard of a wedding flowing as seamlessly as mine did and it is all thanks to Brandy and Vernon Downs. Run, don't walk to book this venue!
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  • Jennifer
    Jennifer C. Sent on 12/28/2022
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    Fantastic Venue

    My husband and I got married here on 11/5/2022. We had an amazing 72 degree day for the beginning of November. Brandy worked with us the entire time even when I got sick the week before. She handled everything we asked and made it the venue gorgeous for our day. We recommend Vernon Downs for all your event needs.
  • Gina
    Gina Sent on 10/15/2022
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    Perfect Wedding Day

    Got married at Vernon downs on 10.8.22. It was beautiful and affordable. Brandy was amazing to work with. Always answered my emails right away with any questions I had and did a beautiful job decorating both the terrace for my ceremony and the ballroom for my reception. The food was amazing and everyone loved watching the horse race during dinner on the drop down screen. Truly a perfect day. The scenery was gorgeous and all my guests loved the venue and food for both the rehearsal dinner and wedding night.
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    Brianna M. Sent on 10/06/2022
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    Fall wedding that was everything I could ever ask for.

    My husband and I looked at so many venues and when we looked at Vernon downs and heard so many people recommend their food for events we knew we found the right place. I was worried at first because the tasting is done after you book but let me tell you the food is worth it! My family is still talking about the mushrooms stuffed with cream cheese and Sausage for cocktail hour and the mashed potato bar. Brandy is absolutely amazing and she helps make this crazy process so much better! I had a lot of family weddings on top of my own and she was so patient and understanding when trying to organize everything. Fast forward to the day of and everything was absolutely perfect! I couldn't have asked for a better day, any concerns I had or any questions I had all the staff were so helpful. I brought decorations and basically said if you have a spot for them that's fine if not I understand (I went on a little Amazon buying spree) but it came out beautiful and better than I expected! I thought everything ran smoothly and they even set aside food for us and sat aside the rest of my husband and I's cheesecake. I highly recommend this as a Venue you will not be disappointed!! Thank you for making our day amazing ❤️
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    Meshell L. Sent on 10/03/2022
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    Nothing but amazing

    We got married August 12th 2022. And from start to finish Vernon Downs made wedding planning easy. Brandy (wedding manager) responded to every question I had, never left me in the dark. She accommodated last minute changes for me, she made what I wanted happen. The food was delicious. The service during rehearsal dinner and reception was great. If I could re-do my wedding day again, I’d choose Vernon Downs over and over again.
  • Jessica
    Jessica Sent on 10/12/2021
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    Definitely recommend!

    We recently had our wedding at Vernon Downs a few weeks ago. We are so happy with our decision! All of the staff has been great to work with. Brandy, the coordinator, has been incredible to work with through the entire process! She responded quickly and cordially to each of my questions (there were a lot!!). She was so helpful and I am truly grateful to have her throughout this journey. Our day at Vernon Downs was above and beyond anything we could have imagined! I would absolutely recommend Vernon Downs to anyone looking for a wedding venue.

    Vernon Downs Casino & Hotel's reply:

    Jessica,
    I'm so happy you posted a picture of your flower wall. You should be proud of it as it came out amazing. I'm so happy you two and your guests had a great time, and I will miss our daily conversations. Wishing you two nothing but the absolute best!
    Thank you,
    Brandy Crayton
    Wedding Manager
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    M Servello Sent on 10/05/2021
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    Amazing Venue! Highly recommended

    Our original wedding date was 5/15/21 however Covid put a stick in it and we had to change dates. We picked Vernon Downs around April '20 and from that point on they outdid themselves. I was a bride planning and dealing with the pandemic, not knowing and the wedding coordinator Brandy was with me every step. She responded to every email I had, some 2-3 times a day. Then when our date 9/17/21 finally came they did not disappoint. The day was perfect! Brandy was amazing and made things for me so much less stressful. Vernon Downs is the best venue that I would highly recommend to anyone. My guests raved about the food as well!

    Vernon Downs Casino & Hotel's reply:

    Hello Meghan,
    Thank you so much for all your kind words. You were a pleasure to work with and I enjoyed watching your big day FINALLY take place. COVID definitely put some stress on everyone, but I'm glad I was able to help you be less stressed. Keep in touch.
    Thank you,
    Brandy Crayton
    Wedding Manager
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    Lisa T. Sent on 11/04/2021
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    Wedding for my daughter

    My daughter got married at Vernon Downs on 7/17/21. EVERYTHING from staff..to food..to our amazing wedding coordinator Brandy...to the venue itself was amazing. Our decorator Ashley..from Ashwood Designs did above and beyond our expectations...The feedback from our guests says it all as well..they were ALL so happy...Definitely will recommend over and over

    Vernon Downs Casino & Hotel's reply:

    Lisa,
    Jenna and Joe's wedding was amazing! The champagne bar was a huge hit and the decorations were simple, but elegant. Ashley did a great job! I was honored to work with you on their wedding.
    Thank you,
    Brandy Crayton
    Wedding Manager
  • Alyssa
    Alyssa Sent on 02/07/2020
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    We couldn't have asked for a better coordinator or team!

    We had the most amazing wedding reception thanks to the Vernon Downs team! Brandy was so flexible with us, and she truly made all of our visions come to life. The food was OUTSTANDING. Our guests have still been talking about it, over a month later. Thank you so much for such a wonderful day to remember.

    Vernon Downs Casino & Hotel's reply:

    Hi Alyssa,

    You two were so much fun to work with and your decorations were absolutely stunning. And your desserts - WOW!!! I am so happy you and your guests had a great time and enjoyed everything. I wish you two nothing but the best for years and years to come!

    Sincerely,
    Brandy Snell
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    Lynne G. Sent on 10/14/2019
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    Outstanding Service and Venue!

    Our daughters wedding was at this venue this weekend! The staff was outstanding everywhere you went there! The Wedding Coordinator, Brandy, was there every step of the way and handled everything with ease, continued to assure us that everything would be just perfect. The food was outstanding, our guests raves about it! I would highly recommend this venue, great packages, friendly staff and outstanding partnership for the wedding of your dreams! Thank you!

    Vernon Downs Casino & Hotel's reply:

    Hello Lynne,
    Thank you for all the compliments! You and Tessa were great to work with. I loved the overall theme of the wedding - so much fun! The dances and slideshows were a big hit and a very sweet touch. We wish the happy couple a lifetime of happiness.
    Sincerely,
    Brandy Snell
  • Vikki
    Vikki Sent on 10/06/2019
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    Amazing from beginning to end!

    I can’t say enough good things about Vernon Downs! Brandy was amazing to work with - she took care of absolutely everything and was available constantly to help with planning. The venue looked beautiful and everything was set up perfectly. We wouldn’t change a thing. Thanks so much Brandy!!

    Vernon Downs Casino & Hotel's reply:

    Vikki,
    You were so great to work with and it was funny to see we both had the same wedding dress! You and Eric looked so in love dancing to your first dance as husband and wife, and I adored your table numbers! That was a first for me. Enjoy life together and love one another unconditionally!
    Sincerely,
    Brandy Snell
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    Linsey C. Sent on 08/24/2019
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    Brandy at Vernon Downs made all of our dreams and visions for our wedding come true!!

    Words can't fully express how truly happy my husband and I were with our choice to have our reception at Vernon Downs Casino and Hotel!! From the second we met with Brandy she was extremely helpful and attentive to all of our questions. She would respond to all the emails we sent her (which were a lot ha), immediately, and always with a response that made us feel at ease and pleased. She helped make the wedding planning process much less stressful. She helped with many aspects from putting together centerpieces, to contacting the bakery to get our cake dropped off the night before, contacting our dj, and helping me the night of our reception. It was a pleasure working with her, and communicating with her from the very start of planning to the night of our wedding, which she was there to help with also! All of our guests had nothing but compliments about the venue, the quality of the food at the buffet, the beauty of the cocktail hour on the terrace, and the presence of the wonderful wedding coordinator Brandy at our reception. We would 100% recommend Vernon Downs to anyone planning a wedding. It was more than spacious for our 215 guests, and the grounds offered many beautiful photo opportunities! The hotel room block offered to our guests was also a perk, as many stayed and hung out in the Casino bar after, which had a live band! Vernon Downs truly had all we could ever ask for and more to make our wedding reception perfect. Fun was had by all!!!

    Vernon Downs Casino & Hotel's reply:

    Hi Linsey,
    Thank you for your sweet words on my services as well as your experience with us here at Vernon Downs. You and Garry were great to work with. It's not often the Groom has a lot of input or communication with me during the process, so it was actually a nice change. You two looked so great and so in love that day, and I wish you both nothing but love and everlasting happiness!
    Sincerely,
    Brandy Snell
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    Kimberly Sent on 06/10/2019
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    Kim and Barry 6-1-19

    Brandy did an absolutely fantastic job for our wedding on June 1st. I didn't have a worry in the world because we had been communicating so often and then the few days beforehand she took the lead and everything went off without a hitch! I would highly recommend Vernon Downs to anyone planning a wedding. It's truly a one stop shop!!

    Vernon Downs Casino & Hotel's reply:

    Kim,
    Thank you so much! You yourself were such a pleasure to work with and very detailed. On your DAY, you looked so beautiful in your dress and Barry looked smashing in his suit. I wish you two a lifetime of happiness!
    Sincerely,
    Brandy Snell
  • Lindsay
    Lindsay Sent on 07/08/2019
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    Wedding May 25th, 2019

    We had an amazing experience at Vernon Downs and it was all due to Brandy! She was extremely compassionate, thorough, professional and bent over backwards to make our special day the best it could be! Thank you so much again and we highly recommend this venue to future Mr. and Mrs.’s!

    Vernon Downs Casino & Hotel's reply:

    Lindsay,
    Thank you so much for your kind words! They are much appreciated. You were great to work with yourself. You two looked so great on your BIG day and I loved the backdrop behind your sweetheart table! The pictures you posted are so beautiful, and I wish you two a lifetime of love and happiness!
    Sincerely,
    Brandy Snell
  • Kristie
    Kristie V. Sent on 11/06/2018
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    Franco Wedding

    We are extremely happy with everything Vernon downs provided to us during our very special time. We had the pleasure of planning everything with Eric Foster, who was unbelievable. He ensured all my guests had a room within our block, even when we ran out of rooms. He made the process of planning a wedding 4 hours away a breeze. He would always contact me back right away and make each of my requests. We had a room block fri and sat for our wedding at Hayloft on the arch On Saturday. Sunday morning we had a farewell brunch for our guests from 9-12. Even the cleaning staff was super nice and accommodating. Our farewell brunch was excellent and all of our guests loved it!!! Such a great experience at Vernon downs !!

    Vernon Downs Casino & Hotel's reply:

    I am glad you enjoyed your time here at Vernon Downs with us. Thank you for choosing us to host your room block and Farewell Breakfast!
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    Brianna Sent on 10/15/2018
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    We could not have asked for a better wedding!!

    We were just married on Friday (10/12/18) and could not say enough great things about Vernon Downs and their staff! Most importantly, Eric, their wedding coordinator was beyond amazing to work with! Every email we sent was always answered immediately. He made the extremely stressful wedding planning so much easier and was always on top of everything. We had some last minute guest count changes and seating changes which he handled greatly and completely eliminated the stress on our part. Day of the wedding, he was on top of everything!! Had some threat of rain, but Eric had a game plan for everything! He could not have made our wedding day easier or more enjoyable! I could seriously go on for pages on how fabulous he was to work with! The venue itself is incredible, lots of gorgeous places for pictures both inside and out. The race track offers a unique opportunity to use bets as favors! The food at the venue was also incredible! Guests are still raving about how delicious everything was! I have zero complaints or any criticism to offer towards the venue/staff. Many of our guests said it was the best wedding they had been to in a long time! I would recommend getting married here to anyone! They also work hard to fit whatever your dream wedding is into whatever budget you may have to work with, which is wonderful in itself! We LOVED having our wedding here!
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    Rachael Sent on 10/07/2018
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    Our Wedding was at Vernon Downs Casino & Hotel On 10/05/2018. This Venue was absolutely Perfect for our Wedding!
    We had our Ceremony and Reception there.
    The Coordinator Eric F. is Amazing!!
    I was indecisive on some things but knew he would pull the night off without a hitch. Was a stress free process knowing we had him.
    Everything was Beautiful!
    No complaints and so Happy we chose Vernon!!
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    Kayla Sent on 10/02/2018
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    Everything was absolutely amazing! Eric was so great to work with, and made everything so easy for us! Food was amazing as well! our guests still have not stopped talking about the quality of food
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    Lisa Sent on 08/20/2018
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    Eric was amazing and super helpful and accommodating with everything. Staff did an amazing job as well.
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    Amanda Sent on 08/13/2018
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    Shortly after being engaged, we knew Vernon was going to be our wedding venue. Vernon was everything we hoped for, but it wouldn’t have been possible without Eric. Eric was more than accommodating, always willing to help us out, and very easy to work with. Eric truly helped make the wedding of our dreams come true!
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    Jessica Sent on 08/06/2018
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    From touring the venue for the first time, to our big day, my experience working with Eric Foster and the whole team at Vernon Downs was absolutely wonderful. Aside from the beautiful picturesque grounds, the personal customer service was top notch. As the day got closer, I was sending multiple emails full of questions to which Eric responded promptly with detailed answers for me. He was always cheerful and happy to help with whatever I needed. He did not hesitate to go the extra mile to accommodate every request so that our wedding and reception had personal touches just for the groom and I. The food was divine, and we had several guests compliment us on how good everything tasted. One of the best things that the Vernon Downs team did for us was set up and break down the reception so that my family and I could just enjoy the day. A lot of places don’t offer such a service. My girls and I were able to get ready in a spacious private room. Everything about getting married at Vernon Downs was wonderful and I would highly recommend Eric, Monica, and the rest of the staff to anyone who is looking for a worry free wedding day. We were well taken care of through the entire process, and I cannot thank them enough for caring so much about our special day. 10 stars!
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    Tiffany Sent on 07/12/2018
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    Eric Foster and the Vernon Downs team made my dream wedding come true. I would highly recommend using Vernon Downs for your wedding! All of my guest said it was the best wedding they have ever been to!
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    Megan Sent on 06/29/2018
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    Our wedding was absolutely perfect, thanks to Eric and the rest of the staff at Vernon Downs!!!
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