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Willow Tree Bakery Reviews

Willow Tree Bakery View more information

Reviews

4.4 out of 5 rating
4.4 out of 5 rating
9 Reviews
89% recommend it
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    4.6 out of 5 rating
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Awards

9
  • User2296213 Sent on 09/01/2015
    5 out of 5 rating
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    ALL Booked For Our Wedding IN November Tina was awesome a s samples yummy
  • User2463948 Sent on 12/11/2015
    5 out of 5 rating
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    Tina made a great 2-tier carrot cake for our wedding. I sent her a photo of another cake I liked and she helped recreate it for us and it was delicious and beautiful. She was very responsive. Everyone told us our cake was delicious !
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  • H
    Hannah Sent on 09/17/2014
    5 out of 5 rating
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    Tina is AMAZING! I came to her with an idea of exactly what I wanted and she made it happen. I had a three tiered cake with an additional sheet cake. I was only able to get one bite but everyone was telling me how delicious it was. When I had meetings with Tina she felt more like a friend that someone I was just hiring. It was great to be able to vent about wedding stress to someone who knows about it and actually cares! Prices are VERY affordable and cake is delicious! Would definitely use her for future cakes!
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    Heather Sent on 02/02/2014
    5 out of 5 rating
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    I was one of Tina's first brides years ago and I can only say that the beauty of her cakes has stuck with me all of these years! I have had my wedding cake, a baby shower cake, and a birthday cake artfully crafted by Willow Tree Bakery and have nothing but high praise for all of them! Do yourself a favor and try the chocolate cake! It is the best I have ever had.

    Tina is creative when it comes to decorations as well as being wonderfully adventurous and always open to try something new! She will truly cater to what type of cake YOU are looking for no matter how crazy. I will continue to be a frequent customer of Willow Tree for it's high quality cake and wonderful customer service!

    For this particular event (my baby shower) Tina made a delicious chocolate cake with peanut butter filling and it was amazing. The cake was moist and chocolate all the way through and the peanut butter was out of control delicious. She did a custom decoration that helped me feel special as a soon to be Mom! Thank you for ALWAYS being the best cake in Sonoma County Tina!
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    Rosa Sent on 04/27/2018
    4.7 out of 5 rating
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    Tina is an amazing baker. She cakes are delicious and have the homemade taste. Her beer cake is the best, recommend her 100%. Tina works with you and your budget, which I greatly appreciated. Thank you Tina
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    Cassandra Sent on 05/16/2019
    4.6 out of 5 rating
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    Beautiful and delicious

    Great cake! Looks and taste, thank you!
  • User2315715 Sent on 09/14/2015
    4.6 out of 5 rating
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    We worked with Willow Tree Bakery for our wedding in Sonoma, CA in June and we were very happy with their services. They were flexible in meeting with us as we live in Phoenix, AZ and only visited twice before our wedding, and they were awesome in bring out visions to life. I commissioned them to make a wedding cake and a groom's cake and they nailed both of the designs that I showed them. We also had four different flavors, all of which were delicious. Willow Tree did a great job with our wedding and they were very easy to work with, we would definitely hire them again!
  • Deanna
    Deanna Sent on 04/01/2019
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    No show/No call For Cake Tasting

    We made an appointment with this baker weeks in advance for a cake tasting. Three of us arrived and waited for her at a coffee shop, but she never arrived. When we called her, she had completely forgotten about our appointment and was unable to meet us . We were truly disappointed as we were ready to hire her on the spot based on her recommendations, but we cannot reschedule our tasting due to the that my fiance is a pilot and was only in town for the weekend. We were very disappointed that she wasted our time -- but even more disappointed that she didn't bother to make any apologies to us after the fact. She didn't reach out to us the following day or anytime after that to make other arrangements. Unfortunately, we will be looking for another baker who values our time as much as we value theirs. This "no show, no call" was totally unacceptable.

    Willow Tree Bakery's reply:

    I completely was devastated at my mistake! I can't believe I made the horrible mistake of putting your appointment on the wrong day. It was a 1st for me! Due to my mis-scheduling, I would like to offer you a cake.. I know it's not going to fix the fact that you felt like I wasted you and your family's time! But it's seriously the least I can do. Again, I'm so so sorry.