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Wyndham Springfield City Centre Reviews

Wyndham Springfield City Centre

Wyndham Springfield City Centre

Springfield, IL
5.0 out of 5 rating, 34 Reviews
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Reviews

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34 Reviews
99% recommend it
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Awards

34
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
Weddingwire
5.0/5 34 reviews
Google
3.6/5 1750 reviews
  • Rahkay
    Rahkay Sent on 02/23/2019
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    Breath taking wonderful

    I love this venue Loren Ray is wonderful and great at meeting your needs getting the job done and communication is out of this world. He makes it all about you.

    Wyndham Springfield City Centre's reply:

    Rahkay,

    It is all about you! All of my Brides are V.I.P and I look forward to making your special day a dream come true! I am so glad we get to work together.

    Mwhaaa! Can't wait to see you for the tasting! We are going to have a blast planning.
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    Danielle Sent on 11/17/2021
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    Overall it was good!

    First of all, Loren is amazing! Unfortunately for him, he had to deal with me for like three years due to the pandemic. He makes everything so easy that the bride does not need to worry about anything. Day of, he was there making sure everything was perfect. He is a rockstar and you can trust with your bid day!

    Wyndham Springfield City Centre's reply:

    Danielle, it was my absolute pleasure to serve you and your family. From day one I enjoyed serving you. I appreciate your easy going attitude and your attentiveness to details. Despite all the challenges that covid-19 brought, you were full of laughter and you maintained a genuine spirit of joy. Working with you was an amazing experience and I am delighted having the opportunity to serve you. Thank you for the wonderful review! You made just my day so bright! Huge Hugs Danielle!!!!
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    Tom C. Sent on 11/26/2019
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    Tom Coats - Groom - 11/16/19 Wedding

    Loren was absolutely professional, patient, and an excellent communicator. We felt like we knew what was going on at every step of the planning and there were no surprises. Loren was also on hand during the ceremony and reception to keep things moving smoothly. I would highly recommend Loren and the Wynham to anyone for their wedding.

    Wyndham Springfield City Centre's reply:

    Hi Tom!

    Thanks a ton for the review! I'm wishing you and Nana the absolute best. I really enjoyed serving your family and friends during the reception and I can't thank the two of you enough for making our planning so easy and effortless!
  • illustration stars

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  • N
    Nana M. Sent on 11/19/2019
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    Loren is the BEST

    Loren is an amazing wedding planner - professional, poised and gracious always! He was there for us from start to finish, answering our questions in a timely manner. Our wedding was beautiful and glamorous. The decorations, lighting, and setup at the reception were gorgeous. The ceremony room was simple and wonderful with a great view of the city. And the DJ Loren helped us select was awesome. I can’t thank Loren and the staff at Wyndham enough. Thank you! We were able to fully enjoy our wedding day!

    Wyndham Springfield City Centre's reply:

    Nana,

    I said it once, twice and I'll say it again, you are just an amazing bride and a wonderful woman. It was my pleasure to serve you and Tom. Huge hugs for the review! Mwhaaa
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    Christina G. Sent on 11/20/2019
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    Absolutely Fabulous

    The Wyndham, and specifically Loren Ray, wedding coordinator extraordinaire, were the perfect combination for our daughter’s wedding reception!! We were so very pleased from day one when Loren came in on his day off to accommodate our daughter’s work schedule to meet with us and to tour the venue. And that was just the start of our journey-the venue was so warm and inviting, the guest rooms were spacious and comfortable—Loren, with a great eye for detail, turned our vision into reality! He and his team made everything happen according to schedule-Loren even helped save the bouquet toss at the last minute!! We received so many compliments re: the venue—from the ballroom to the guests’ accommodations—even our outside vendors were complimentary of Loren and his team. And Loren was great to work with-he is the ultimate professional!!

    Wyndham Springfield City Centre's reply:

    Chris, you and your family are such a delight, you bring nothing but warmth and smiles to the table so how could anything else be returned! Missing you guys and sending my love the new Mrs. Dennis! It was my honor to serve you guys!
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    Abby B. Sent on 08/09/2019
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    Wyndham Wedding

    Our wedding at the Wyndham was a dream! It is a one stop shop for a easy planning experience - our accommodations , ceremony and reception were all here! Loren Ray is a dream to work with and made sure that everything we needed not only happened, but was perfect. He even ran out the night before to buy us poster board for a decor item I had brought - where else can you get this kind of service! My very single maid of honor is even joking about just repeating the whole thing for her own wedding because everyone loved the Wyndham and Loren so much! Can’t say enough good things about this place or the people here!!

    Wyndham Springfield City Centre's reply:

    Abby, this means so much to me, more than you know! I was honored to of had the opportunity to serve you and your family. You made my job so easy with your attention to detail and genuine kind character! I am sending you out so much love right now! MWHAAAA
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    Mary K. Sent on 02/06/2019
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    Leave the Worry to Loren

    We had intended our first meeting with Loren to be an information-gathering meeting to see how the Wyndham would compare to other venues. During the meeting, however, as Loren guided us through what to expect out of the venue, how he would take the work and worry onto himself, and his general professional yet very charming personality, we knew we had found our venue.

    Loren met with us several times to crystalize ideas. Emails were returned promptly. He was the calm voice on the end of the phone line especially as the wedding approached. When the big day was upon us and the wedding party arrived at the ballroom, we watched as all of the planning unfolded exactly the way we had imagined it. The ballroom was lovely, the food delicious, the servers seemed to be enjoying the reception as much as the guests. Loren seemed to be everywhere at once making sure everything was going according to plan. I just had to look at him and feel confident and thankful we had engaged him as our reception planner. By the end of the evening, he seemed to be part of our family.
    My advice to a couple who is shopping around for a venue? After the proposal, run, don’t walk to the Wyndham and present yourselves at Loren’s office. Watch him as he turns your ideas, your thoughts and your dreams into a reality. After saying yes at the proposal, this will be the next best decision of your lives.

    Wyndham Springfield City Centre's reply:

    Mary, you are absolutely one of my most favorite people and I was so happy to be a part of your team! Thank you for the beautiful review! Tell Steve I said Hi and Happy retirement!
  • Anne
    Anne Sent on 02/06/2019
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    Wonderful Experience!

    The Wyndham was the perfect place for our reception. Loren Ray was amazing! He was very easy to work with, responsive and made planning a breeze! I worried about many things on the wedding day but not at all about reception because I knew Loren had it under control. We also received many comments from guests about how lovely everything was, the delicious food and the very friendly staff. We are so happy to have met Loren and had such a wonderful experience with the Wyndham.

    Wyndham Springfield City Centre's reply:

    Anne, you are probably on the most chill and one of the most heart warming persons I have ever met. Your future is going to be so wonderful and warm because I seen nothing but love and beauty from you and your whole family. I lift up my hands in praise that you are so blessed. Huge hugs and tell Kate I said Hi! ... MWHAAAAAA
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    Chelsey T. Sent on 02/11/2019
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    Highly Recommended

    Loren was awesome to work with and made the whole planning process so smooth! Any problem or question we had, he was right there with a solution. Everything turned out amazing!
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    Jennifer L. Sent on 02/06/2019
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    Nothing short of Amazing!

    There are few words short of Amazing I could use to tell people about Loren Ray and the Wyndham hotel and staff. My daughters wedding was in November 2018 and Loren and his staff made the entire experience magical and so very easy. Thank You Thank You Thank You 🧡

    Wyndham Springfield City Centre's reply:

    One of my Favorite Weddings one of my Favorite Families! Stop in soon to see me so we can catch up!
  • K
    Katie Sent on 09/28/2018
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    Having our reception at the Wyndhan was a fantastic decision. Loren Ray was absolutely wonderful. Anything that came up, he was able to get resolved without any headache to me. He knew exactly what we wanted and was able to make it happen. From all of the pre-planning to the day before and day of, Loren was there to make sure everything went the way that we wanted it to go. Response to any questions I had , even after the wedding have been handled with a quick response. The Wyndham and Loren especially helped make our day perfect!

    Wyndham Springfield City Centre's reply:

    O' my gosh - I always get so teary-eyed over my reviews. Honestly, I have to say that your a true treasure Katie and I just adored working with you. I can't wait for Megan to get me our photo! You looked like a magazine gurl - Huge Hugs and Cheesy High Fives! MWHAAAAA
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    Lakeisha P. Sent on 08/15/2019
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    Amazing Experience

    Loren was professional and very tentative leading up to my wedding day. There was not one moment on my wedding day I could find Loren. Service at our reception was excellent. I have referred several couples to Loren. Working with Loren kept me relaxed. Brides sometimes can be on edge but not with Loren. If you are looking for someone to make your wedding magical, Loren is your guy!

    Wyndham Springfield City Centre's reply:

    Mrs. Purchase,
    I am so glad we crossed paths. You are one amazing woman. It was my honor to serve you start to finish. Don't be a stranger! I see coffee dates in our future!!! MWHAAAAAAAA
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    Tiffany Sent on 08/22/2018
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    I had the best experience at the Wyndham!!! Loren made my every wedding dream come true and was so helpful every step of the way. Every last detail, even things I would never think of, were taken care of. Loren was great at responding to all of my questions very quickly. He was not only an amazing planner, but an amazing person as well! I would recommend Loren and the Wyndham to anyone who is planning a wedding. My husband and I were beyond happy as were all of my wedding guests!
    Tiffany
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    Katelyn Sent on 08/22/2018
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    Loren was amazing! He made everything so simple, and was able to fulfill all fonour requests for decorations, etc. They provide everything you need but the cake!! I highly recommend to anyone looking for a reception venue!!
  • D
    Danielle Sent on 10/29/2018
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    Wonderful Staff

    Loren Ray with the Wyndham Springfield City Centre is an absolute gem. He was so incredibly helpful when it came to all the logistics of planning our big day. Loren was never deterred with my constant questions and never made me feel like I was being a pain. He was always there for us and helped accommodate our schedule since we are from out of town. Even when there were a few bumps in the road we knew we could count on Loren to do whatever was needed to get things back on track.
    Loren told us his staff is the best and we absolutely agree. Everyone took such great care of us each and every time we were at the Wyndham and we cannot thank them enough. Our day was simply amazing and we owe it to Loren and the amazing people at the Wyndham.

    Wyndham Springfield City Centre's reply:

    Hi Danielle,

    Thank you so much for your review. I am just tickled, what a surprise! I have to say it was my pleasure to work with you. I could not have done it without such a wonderful Bride to work with. You are beautiful inside and out. I mean every word of that. It was my pleasure to spend time with you and assist you in making your special day a reality.

    Many hugs and warm wishes!

    Loren
  • R
    Rachel Sent on 06/13/2018
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    It was when I was at the Wyndham and met Loren that I knew this was the place I wanted my reception to be. Loren made me feel at ease throughout every single step of the wedding process. My planning lasted for 15 months and Loren was there every step of the way. He made my dream wedding turn into a reality. He responded to every email promptly and answered every question I had. As soon as I told him my theme, he gave me some fantastic ideas. It was an absolute breeze working with him. We had enough family members coming in the day before the wedding that we wanted a place to get together with everyone before the big day. We were able to have a welcome reception in the Rendezvous room of the hotel, which was perfect. There were carnival type snacks, a bar, and of course spending time with people that mean the most to me. We have Loren to thank for that too. The day of the wedding, I saw Loren right before the bridal party met with the DJ and breathed a sigh of relief. I knew everything would go smoothly with him there. I could go on forever about how much Loren did for me and my family and how perfect our entire wedding weekend was. I would highly recommend not only the Wyndham, but Loren specifically as he is 100% made for this job!!!

    Wyndham Springfield City Centre's reply:

    Rachel,

    That is a most beautiful review. I am truly touched and I am so glad I could be a part of your special day. You truly have me speechless - much love and big hugs!

    Thank you
  • D
    Diana Sent on 06/18/2018
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    The Wyndham was amazing! Let me tell you why we loved it so much and why it was perfect for our wedding!!
    We started our venue search in February of this year, we were looking to have a June wedding, so that only gave us 4 months. We contacted a few other places and checked them out but we kept coming back to how great the Wyndham was. Loren Ray the wedding event coordinator was absolutely amazing and so easy to work with. He answered all our questions in a timely manner. We had a conflict with our tasting and he was able to move it to a later time so we (me especially) didn’t miss out on it. He is very involved in all his weddings, he makes sure he is the one there the day of to make sure everything goes as planned.
    Our wedding was everything we hoped for a more. His staff did was great the day of.
    What really drew us to the Wyndham, besides Loren Ray being amazing, was the cost was well within our budget! You get so much for the cost. Amazing food and great service. They really make your wedding day about you two and take any and all stress away.
    If we did it all over again we’d still choose the Wyndham in a heart beat!

    Wyndham Springfield City Centre's reply:

    Dianna, it was my absolute pleasure to serve you and Jay. I honestly had a blast with you guys. Thank you for making planning so much fun.

    I can't thank you enough for the heartwarming words. Big hugs and cheesy high fives!

    Loren
  • D
    Dan Sent on 06/15/2018
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    From the parents of the bride perspective --
    Our family just hosted our daughter's wedding reception at the Wyndham Springfield this past weekend. From the first time my daughter and now husband met Loren Ray, he made them feel comfortable with the Wyndham and all it had to offer, and he also made them feel confident that he was the Wedding Coordinator and Catering Manager they wanted to deal with for their celebration. Living in the Chicagoland area and planning a wedding in Springfield is not an easy task, but, with Loren's approach, it wasn't difficult either. He delivered on every promise he made and more. My daughter never once had a complaint, a concern, or a moment of hesitation when it came to working with Loren.

    Loren was nothing but professional, courteous, accommodating, and friendly throughout the entire planning process, not to mention the weekend of execution. His 'we can do that' attitude made us all relax and appreciate that we had little to worry about. He and his entire team provided us with a beautiful and memorable event.

    The venue presentation - beautiful. The food - delicious. The bar - plentiful. The staff - friendly, courteous, responsive. The overall value - outstanding. Our daughter and her husband's weekend...absolutely phenomenal.

    If you are considering hosting an event in Springfield, Loren Ray and his team at the Wyndham will get the job done and done right! We couldn't be more complimentary.
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    Mycah Sent on 09/14/2017
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    We used the Wyndham for our recent wedding and we couldn't recommend them enough. Every single staff member went above and beyond to make our day special. Our wedding coordinator, Loren Ray was outstanding! Everything we wanted, he delivered. Every single staff member that helped with our wedding, from the set up, to the meals, to the tear down were all amazing. So helpful, friendly and kind. I couldn't recommend the Wyndham anymore for a wedding or event.

    Wyndham Springfield City Centre's reply:

    Mycah, it was our pleasure, We can't thank you enough for being such a wonderful and delightful Bride and we thank you for recognizing our staff. They do work so hard and they love most working our weddings. We thank you for your generosity and your kindness.

    xoxo Loren
  • K
    K Sent on 09/25/2017
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    Loren and the rest of the Wyndham staff were amazing to work with! Our day couldn't have been any better and I loved every minute of it!
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    Emma Sent on 09/14/2017
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    Loren Ray was an amazing wedding planner and always there when I needed help with anything. I definitely would recommend his planning / decorating / attention to detail to anyone and his professionalism was much appreciated. Thanks Loren!

    Wyndham Springfield City Centre's reply:

    Emma, you know it was my pleasure. Thank you !
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    Deanna Sent on 04/21/2017
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    Loren Ray and the Wyndham Springfield City Centre staff were fantastic to work with! My son and bride chose to have wedding and reception at the facility 4/14/17. Staff across all hotel, event planning and food service were friendly and helpful. We had quick response to even the most minor questions. Suggestions were made along the way that helped make the wedding & reception beautiful, run smoothly and save time/money. Costs and schedule were explained thoroughly and provided for review so we were always aware of the price of decisions being made. Value and time saving benefits of the cost of a wedding at this facility are realized when you consider the many who make it a success in every way!
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    Lisa Sent on 09/16/2016
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    We had the pleasure of having Loren Ray as our wedding coordinator at the Wyndham Springfield City Centre. His attention to detail surpassed our wildest dreams. He was in communication with us every step of our wedding details, he doubled checked that everything was taken care of and helped with special hotel accommodations for our guests. He organized a themed chalk board to guide our guests once in the hotel lobby and he was present to make sure each place setting was exactly as we wanted them. I wish we could hire Loren for every party we host, you couldn't ask for a more suited planner to help you pull off the event of your dreams. The entire staff was incredibly helpful and on point, from the chef's perfectly cooked dishes to Pauline's tender care of my grandmother- I couldn't be more pleased with our experience at the Wyndham Springfield. We have had many of our guests comment during and after how wonderful the hotel staff was. Thank you Loren & Wyndham Springfield for being part our wedding!!

    John & Lisa Novak
  • User2584379 Sent on 04/21/2016
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    The wedding coordinator and staff were absolutely amazing. They went out of their way to make everything as easy for my family and I as possible. The Vista rooms were perfect for our smaller wedding ceremony and reception, and you can't beat the view. Highly recommended.

    Wyndham Springfield City Centre's reply:

    Thank you so much for your review!! We really appreciate it. It was lovely to work with you and your family on planning such a perfect wedding day!
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    Ashley Sent on 04/15/2016
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    I was very pleased with the service I received. Niveesha was AMAZING, she answered all of our questions in a timely manner. I never had any doubts or had to think twice. From rehearsal to the ceremony everything was very well planned. She took her time never rushed anything, also she made sure all of our questions were answered. The big day was a very special day for my husband and I. The servers, down to everyone who helped were nothing but very respectful in running things how I wanted them to go. I would definitely recommend them to anyone I know. I will also be using them again for our anniversary party, I was very pleased. Thank you guys for making my big day nothing but smiles.

    Wyndham Springfield City Centre's reply:

    Thank you so much for your review! It was such a joy watching everything come together and the happiness on both your faces the day of your ceremony and reception. I look forward to working with you in the future. I can't wait!
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