Don't lose your miles! Here's how to change your name on those airline mileage programs without totally losing your mind.
You’ve done it. After weeks of paperwork you’ve successfully changed your name on your social security card, your license, and your passport (and if not, check out HitchSwitch, a service that can do the legwork for you). You’re ready to book your first flight under your new name…and then you enter your frequent flyer mileage numbers—an error message pops up that the names do not match. Turns out you need to reach out to the airline to change your name. Just when you thought you’ve checked all those name change boxes, this last pesky task arrives. But don’t worry! You don’t have to lose all of those airline points.
We’ve got you covered with how to reach out to each airline to make a name change so it’s happy travels, again.
Delta Air Lines SkyMiles Name Change
To update your SkyMiles account, you’ll need an extra copy of your marriage certificate. To request a name change online, fill out this form selecting the following:
- Category: Get Technical Assistance
- Subcategory: SkyMiles/Login Account
- Subcategory 2: Update SkyMiles Account
Once you hit next, you’ll be able to upload a copy of your marriage certificate and a copy of your photo ID (license or passport) to the form. The process can take as little as a few days, or as long as 2-3 weeks.
American Airlines AAdvantage Name Change
You can handle changing your name two ways with your American Airlines AAdvantage membership. The first is online via this form and these steps:
- Topic: AAdvantage account service
- Subject: Name/Address change
- Enter your AAdvantage # or username, Last name (as it appears now on your membership), and password
You’ll be sent to a form where you can upload your marriage certificate and photo ID (passport or license) with your new name.
If you don’t have your login information, you can also call AAdvantage customer service at 800-882-8880. They’ll send you an email that you can reply to with your marriage certificate and photo ID; your name change should appear in a matter of days.
Southwest Airlines Rapid Rewards Name Change
You can’t change your Rapid Rewards information online, you have to do it the old-school way and submit the change in writing. Send a written request that includes your current member account information (name, address, telephone number, and email address), plus a copy of your marriage certificate and a copy of your photo ID. This all should be sent to:
Southwest Airlines Rapid Rewards
P.O. Box 36657
Dallas, TX 75235
Or you can fax it to 1-877-506-0154.
JetBlue TrueBlue Name Change
Hop on the phone to change your name on your TrueBlue account. Call their customer service at 1-800-538-2583. They’ll ask for everything needed and the change should appear fairly quickly after your call.
You can also still book flights under your new name and retroactively add your TrueBlue number to your account.
United MileagePlus Name Change
To change your name on your United MileagePlus account, send a copy of your marriage license, old passport or license, and new passport or license, as well as a cover letter with your MileagePlus account information (number, phone number, mailing address, and email) to the following address:
MileagePlus Service Center
P.O. Box 1394
Houston, TX 77251-1394
Frontier Airlines Frontier Miles Name Change
Frontier Miles doesn’t have an online form for name changes, so give their customer service center a call at 801-401-9000 to update your account to your new name.
Spirit Airlines Free Spirit Name Change
To update your name on your Free Spirit account head to this form and select “Submit a Complaint” (even though you aren’t quite complaining. Fill out the required fields (email address, subject “Name Change”) and in the description clearly spell out your Free Spirit account number, your old name, and your new name. Also attach a written and signed document with the same information, as well as a photocopy of your marriage license, your old photo ID (passport/license), and your new photo ID (passport/license).
Allegiant Air myAllegiant Name Change
This one’s an easy one: After logging into your MyAllegiant account at Allegiant.com, click on “Profile” and change your last name to your married name.
Alaska Air Mileage Plan Name Change
Give Alaska Airlines customer service a call at 1-800-654-5669 to change your name on your Mileage Plan account.
Hawaiian Airlines HawaiianMiles Name Change
You can submit all of the documents needed to change your name on your HawaiianMiles account here, following these steps:
- Topic: HawaiianMiles
- Subtopic: Name Change
- Fill out the required information: First Name, Last Name, Email Address, Phone Number, and HawaiianMiles account number.
- Include in your message your old and new last name
- Upload a copy of your marriage license
- Upload a signed document that includes your old and new name, and your 9-digit HawaiianMiles account number
AirCanada Aeroplan Name Change
Handle changing your name online for AirCanada’s Aeroplan program. Login to your account at Aeroplan.com, then click “Personal Information”. Next, hit “Edit” and then “About You.” Enter your new name.
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